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“Fine food, poor service” 3 of 5 stars
Review of Amazing Thai Restaurant

Amazing Thai Restaurant
1246 Fenton Street, Rotorua 3201, New Zealand
07 343-9494
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Ranked #60 of 146 restaurants in Rotorua
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Dinner, Reservations, Late Night
Hamilton, New Zealand
Top Contributor
54 reviews 54 reviews
11 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
“Fine food, poor service”
3 of 5 stars Reviewed May 10, 2013

We dined at this restaurant on the Friday evening before the Rotorua Marathon. It was busy but there were a number of spare tables so we expected reasonable service. However, this was not to be. There did not seem to be enough serving staff on duty (two female and one male) and no apparent system for dealing with the waiting diners. People who arrived after us got served before we did and our ordered drinks were slow to arrive. We waited about 50 minutes for our meal to be served.

When the ordered meal was finally served it was tasty and good.

  • Visited May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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101 reviews from our community

64% Recommend
    29
    37
    14
    9
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Wellington, New Zealand
Top Contributor
108 reviews 108 reviews
42 restaurant reviews
Reviews in 59 cities Reviews in 59 cities
68 helpful votes 68 helpful votes
“Tasty Thai”
4 of 5 stars Reviewed May 6, 2013

We've had takeaways from Amazing Thai before, this was the first time we've dined in. Typical Thai restaurant with the usual variety of dishes on the menu and Thai decor. The service was good, food very good, and I can recommend the salmon fillet with ginger, steamed bok choy and rice. All in all, a great meal at a great price, which was a relief after reading some of the previous reviews.

  • Visited April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
queenstow
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“good food”
4 of 5 stars Reviewed May 5, 2013

thank to this thai restaurant. i love thai food, but because of the number of thai restaurant in new zealand, it's easy to find bad restaurant. not the case for this one!!the food was delicious, i was full but impossible to let anything in my plate how it was good.

  • Visited December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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Huntsville, Alabama
Top Contributor
329 reviews 329 reviews
91 restaurant reviews
Reviews in 226 cities Reviews in 226 cities
141 helpful votes 141 helpful votes
“We Had an Enjoyable Meal and Evening”
4 of 5 stars Reviewed April 18, 2013

Some recent reviews of this place don't seem so flattering but we had a nice, well priced meal here. We selected the restaurant while walking with friends as we were looking for a place that would suit several tastes. We all ordered something different and everyone emptied their plates. One of the group had salmon that she said was particularly delicious. We found everything to be nicely prepared and we did not have to wait long for service (we were there on a Friday evening). We did order our dishes spicy and we were not disappointed. If we are in Rotorua again we will certainly enjoy a meal here. One other note - the service was efficient but not rushed and we were allowed to linger over coffee and conversation after we were finished eating.

  • Visited March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Rome, Italy
Top Contributor
185 reviews 185 reviews
155 restaurant reviews
Reviews in 71 cities Reviews in 71 cities
85 helpful votes 85 helpful votes
“Good food”
3 of 5 stars Reviewed March 25, 2013

This restaurant is so big with many little tables.
The place is ok, the menu is simple but with many dishes of the real Thai cuisine.
The quality was ok. The fish was very fresh, but a little bit spicy….
Normal prices and good service.

  • Visited February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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