We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would stay again” 4 of 5 stars
Review of Executive on Fenton

Executive on Fenton
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Executive on Fenton to your Saves list
Executive on Fenton
4.0 of 5 Motel   |   285 Fenton Street, Rotorua, New Zealand   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #61 of 94 Hotels in Rotorua
Auckland Region, New Zealand
1 review
“Would stay again”
4 of 5 stars Reviewed September 3, 2013

The place is perfect for what we needed. Stayed for one night and it was great. Rooms were clean and tidy and location is perfect. Close to town and all attractions. Rooms were large and beds and comfy. Would stay here again

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
biffy60, Owner at Executive on Fenton, responded to this review, September 20, 2013
Thanks so much for taking the time to write, so often in life we forget to take the time to write about good stuff as well as bad!! Pleased you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

104 reviews from our community

Traveler rating
    30
    45
    14
    13
    2
See reviews for
17
50
1
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Thames, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2013

This motel is ideal for the short business trips I make. The initial reception was courteous, friendly and helpful, and subsequent visits have always offered the same level of service. The rooms are spacious and furnished adequately with modern, attractive furniture. Bathrooms are also spacious, with plenty of hot water. Everything is clean and tidy and the rooms are serviced every day. The location is great - within walking distance of town.

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
68 reviews 68 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 29, 2013

Very good value at only around $135 per night for a large studio room with a (basic) cooked breakfast included. The room itself was quite standard but clean and tidy and warm. Furnishings are sparse and the bed and linen was of average quality. Overall it's fine but probably doesn't live up to its 'executive' name.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2013

This is a nice motel, in a good location, with good facilities and service. The biggest problem here is managing expectations. This motel advertises and presents as luxury executive accomodation, but it doesn't quite reach that level. Just little things, like no towels in one of the rooms on two occasions, the work desk is a bit too small, half the light bulbs in the room had blown. On the plus side, the spa pools and baths in every room were good, the rooms are a generous size, the free wireless internet was fast and stable, and the cafe over the road was great. And the service is very good - very friendly, very helpful and cooperative, so all the little things that needed fixing in the rooms were quickly and cheerfully attended to.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2013

We have stayed at quite a few motels in Rotorua. This hotel could have been better. We found the staff friendly and welcoming. It was unfortunate that we booked on a busy Saturday night - there were some quite noisy guests that kept us awake until almost 2am. We would have called the management but there was no phone in the room! Too bad if there was a real emergency. Also we found the room to be a bit unclean - there was lolly pop sticks, chips and bits of wire? all over the floor. Obviously no vacuuming before hand. We would not be staying at this motel again.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
biffy60, Owner at Executive on Fenton, responded to this review, August 26, 2013
Bringing the fact that the room did not have a phone, was great, as every room certainly does need it. Especially if other Guests are being invasive. Which brings me to question, why no other Guests complained about any noise. This weekend I had the regular Minder working and she was in the room right next door!!!
I found this review disturbing. As a Business Owner, do people actually realise what they do to the Owners and Business's by writing comments like these?? It can cause great distress, when you wonder, what happened to the bits in between that this Guest, failed to write?? This Guest arrived early, the room was not finished being cleaned, so rather than tell them to come back later, cause the weather was atrocious, the Minder, Jude, stepped in and ran over to finish vacumming it, the Guests actually stood at the door, while they waited, and due to it raining, she invited them in, so they didnt get wet. The job obviously was done hasitly, but under the circumstances, I feel she did the best to her ability!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 31, 2013

The reception on arrival was courteous and helpful. The support to providing wifi detail was poor even after advising that they marketed to the corporate client. There were no towels in the room nor was there a compendium for details regarding eateries, TV controls, hours for breakfasts or reception. Breakfasts were not offered as an option on arrival.
Room was clean and tidy.
Would use but not on the must use list.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
biffy60, Owner at Executive on Fenton, responded to this review, August 26, 2013
Every room has a Compendium, you may have not found it. I have just updated them all, with all new Menus. Compendiums are a valuable source of information for the Guest, and also emergency procedures.

Unfortunately over busy weekends, towels have trouble getting dry, but every Guest, by 4pm does have clean dry towels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed July 30, 2013

I stay here whenever I am in Rotorua.. The rooms are cosy and comfortable and always clean. The ensuite Spa bath is great after a busy work day.Very friendly service and there is never a hesitation if you ask for help. Travelling on my own Ialways feel safe here. Great value
.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Executive on Fenton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Executive on Fenton

Address: 285 Fenton Street, Rotorua, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in Rotorua
#39 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Executive on Fenton 4*
Number of rooms: 20
Official Description (provided by the hotel):
One of Rotorua's newer properties. This Motel has 20 Rooms, there are One Bedroom Units, that can sleep up to 4 people. There are Executive Studios and Standard Studios. All rooms have a Spa Bath or Pool. FREE WIFI is available, also with a Restaurant right next door, open for Breakfast, Lunch and Dinner. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Orbitz, Despegar.com, Travelocity, TripOnline SA and Odigeo so you can book your Executive on Fenton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Executive On Fenton Rotorua

Owners: What's your side of the story?

If you own or manage Executive on Fenton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.