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“Fantastic place to say & great hosts” 5 of 5 stars
Review of BK's Rotorua Motor Lodge

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BK's Rotorua Motor Lodge
4.5 of 5 Motel   |   16 Victoria St, Rotorua, New Zealand   |  
Hotel website
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Hotel amenities
Special Offer
Kids & Family Stay Free
Ranked #16 of 96 Hotels in Rotorua
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic place to say & great hosts”
5 of 5 stars Reviewed December 22, 2012 via mobile

Stayed here in October for 4 days - absolutely wonderful place to stay - close to the heart of Rotorua, walking distance to supermarket and mall. Very clean rooms and the spa was a great joy after days of walking tours. Dean was an excellent host with plenty of good advice about where to visit and came to my rescue in the night when my power went out. Travelling as a single female I felt very comfortable and safe at BK's Rotorua Motor Lodge. Thanks for a great stay and a great memory. Definitely will be back in the future.

Stayed October 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, December 22, 2012
Thank you Tracey for taking the time to review your stay with us. Yes our location is great, being one of the closest motels to Rotorua's Central Shopping Mall and an easy walk through the shopping mall's food court into the centre of town. There is plenty of things to do in and around town and we are more than happy to offer advise on the must do's given the time you have. By staying the number of nights you did you would probable have seen more than most who come to Rotorua. Have a merry christmas and stay cook in Queensland over summer.
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233 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 19, 2012

Very comfortable, spacious, modern rooms with kitchen, bathroom, kitchen, dinning table and chairs, and lazy boy arm chairs. Across the road from a large supermarket and mall, and within close walking distance to the city centre, so great location. Rooms clean and daily housekeeping very good. Guest laundry on site, which was great as we stayed 5 nights so could do a couple of loads while we were there. Had a problem with noise from the guests directly upstairs one night - they were banging around until 1am and that was quite disturbing. Didn't find the hosts very friendly or welcoming. There were also a lot of information regarding charges, which I also found off putting eg no cooking curries, seafood in room or you will be charged, no smoking or allowing smoke to waft into rooms or you will be charged, if you soil the bedding you will be charged, loose your key and you will be charged etc - charges are all around $200.

Room Tip: I would choose an upstairs room to avoid noise coming from guests above
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, December 23, 2012
Thank you for your comments. We are sorry we missed you and you found our minders slightly less than friendly. Previously we have had nothing but positive feedback about them. We were having a much needed break before the busy Christmas holidays start. We find regular holidays help us to keep smiling.

We take pride in presenting our units in their best possible condition to our guests. We are a smoke free Motel inside all our units (designated smoking areas outside) and have incorporated our "No Smoking" sign and "Please do not cook" sign to be noticed but un-obtrusive. We have guests from all nationalities who have wide and varied culinary tastes which as we all know can leave pungent lingering smells not liked by everyone. The costing advised in our guest compendium (based on an actual quote for a replacement lock and key) are a worst case scenario should we need to call someone in on a public holiday.

We appreciate you taking the time to read our guest compendium and value your feedback. We are sorry you may have found this information off putting, that was not our intention. It is our belief to be upfront with our guests and have no hidden costs. The information in our compendium is intended to be both informative and a deterrent, prevention is better than cure.

We ourselves have travelled extensively here in New Zealand and overseas and have found similar information in guest compendiums at a majority of establishments we have stayed in.

Wishing you and your family a Merry Christmas and a Happy New Year.
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Bolton, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2012

We had a wonderful stay at BKs. We had a 2 bedroom which was very spacious, clean and well kept. Although located on the street, there wasn't a lot of noise. And, it was conveniently located across the street from a large grocery store and you could walk to the city centre. There was also easy access to get in and out of town by car. The owners were wonderful in terms of making suggestions on where to go and then making the arrangements on our behalf. We had a great time and would highly recommend BKs for your stay in Rotorua.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, December 22, 2012
Thank you for your comments Dave & Terri. We are pleased you enjoyed your stay with us. Our motel was built with guest comfort in mind, both sound proofing and size of the rooms. We hope you enjoyed the time you spent in New Zealand and it won't be too long before you return.
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Rocky Mountain National Park, Colorado
1 review
5 of 5 stars Reviewed November 28, 2012

Dean and Debbie, you made our 2 days stay into 4 days as we found you both very helpful and the room was vey cosy and clean, your cleaners do a fantastic job, we have informed all our friends and we will be back to stay again

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, December 22, 2012
Thank you Lisa M for your comments. With so much to do in Rotorua you need three days (four nights) to see whats on offer. Our cleaners do a great job, I have passed your comments on to them. We look forwards to seeing you again in the not too distant future. Stay safe.
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Papamoa, Bay of Plenty, New Zealand
1 review
5 of 5 stars Reviewed November 4, 2012

We are from the bop and decided to try the motel for the weekend. Usually we go to motels out of our district. Dean, the host and owner, was very friendly, helpful, obliging and great to talk to. Where the motel is situated is very ideal because you are within 5mins walk of the shopping centres, restaurants etc. Fabulous. Car parking is no problem. Quiet and safe area. Great value for $. Our room was lovely. It was spotless, roomy and comfortable with all the comforts of home. Enjoyed the double spa. Enjoyed breakfast. Enjoyed the privacy. Thank you for a lovely stay. Would highly recommend this motel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, November 13, 2012
Thank you for your comments. Yes our location here is great, just a short walk to all the shops, restaurants and Rotorua's Government Gardens. Our staff do a great job with the room preperation and their workmanships of the highest standards.

In October we had our annual Business Quailty Assurance Assessment by Qualmark. Qualmark is an offical Industry Standard. Our result: We improved overall from last year and still have an Qualmark rating of FOUR AND A HALF STARS. (We are not self rated)
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Masterton, Wellington, New Zealand
1 review
5 of 5 stars Reviewed October 16, 2012

My partner and I had a wonderful stay from start to finish, our host was amazing; he helped us find great things to do, gave us vouchers and was generally a great help and so friendly.
We will be staying there again and would highly recommend the motel and staff :D
Thank you so much, we had a great time, Daya & William

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, November 13, 2012
Thank you for your kind comments. We are pleased you enjoyed your stay. We pride ourselves in our customer service and local knowledge. The local attractions encourage us to participate first hand what they are offering, this gives us the knowledge of the activities to pass on to our guests.
We look forward to seeing you again when you next visit Rotorua.
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2012

Dean (always with a big smile), the proprietor of the hotel was extremely friendly &n helpful. When our group of 8 checked in, he helped us move the heavy luggage into our rooms, gave us discount vouchers & a lot of information for the places of interests and recommended some restaurants that provided fabulous meals at reasonable prices. The rooms were clean & spacious. The location of the hotel is close to shops, supermarket but no street noises. Dean & staff remained very calm & friendly even though we caused them a lot of stress and we could not thank him enough. Highly recommended!

Room Tip: Talk to Dean and he will help will a big smile.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriaB62, Owner at BK's Rotorua Motor Lodge, responded to this review, November 13, 2012
Hello James. We are pleased you enjoyed your stay in Rotorua with us and had a safe trip home. All our rooms are very quiet due to our modern design, extra noise insulation in the wolls and hush glass glazing. When we enter our rooms close the windows and door 90% of the outside noise is eliminated.

Thank you for your help with our fence. As I mentioned at the time a couple of new screws & bolts and it will be as good as new. It's still standing and looking good. Thank you James.
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Additional Information about BK's Rotorua Motor Lodge

Address: 16 Victoria St, Rotorua, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#4 Best Value Hotel in Rotorua
#8 Family Hotel in Rotorua
#15 Romantic Hotel in Rotorua
#15 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — BK's Rotorua Motor Lodge 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
B-K's Rotorua Motor Lodge, Qualmark rated 4 star plus is a modern 16 unit motel located in central Rotorua 100 meters from the town centre. One of Rotorua's newest motels all our units have extra insulation and hush glass making for quiet and modern units. Our units range from generous studios, one, two and three bedroom sleeping up to 7 guests. All our units have kitchens, recliner chairs, LCD TVs and some have duo spa baths. Local tours and attractions and be booked through reception and we are always happy to offer assistance on what to do in Rotorua. ... more   less 
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Also Known As:
Bk`s Rotorua Motor Hotel Rotorua
Bks Rotorua Hotel
Bks Rotorua Motel

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