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“Good hostel in Rotorua” 4 of 5 stars
Review of Crash Palace

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Crash Palace
1271 Hinemaru Street, Rotorua 3210, New Zealand   |  
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Hotel website
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Hotel amenities
Special Rate
$16 (NZD)
USA
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good hostel in Rotorua”
4 of 5 stars Reviewed March 15, 2014

I enjoyed my stay at this hostel. The guy at the front desk was friendly and he recommended plenty of activities for us. My friend and I stayed in a room that had an ensuite bathroom and everything was clean. The location was also good, as it's fairly close to town.

Stayed December 2013, traveled with friends
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crash1977, Owner at Crash Palace, responded to this review, April 2, 2014
thank you for the review we appreciate it. have a great trip safe travels.
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178 reviews from our community

Traveler rating
    101
    54
    12
    7
    4
See reviews for
6
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2014

The staff is really nice. Very friendly and, most of all, very helpful. And very funny. They leave you at ease as soon as you step inside the hostel. In the evenings they have poker, wii tournament, pool contests... It is awesome to meet new people, and you can win a free beer! The rooms are very comfortable, good beds (I was in a 10-bed mixed dormitory room). The bathroom is good as well, with hot water. There are two kitchens, and they offer free rice and pasta. Good location: there is a supermarket and an i-site (information center) only five minutes walking, the government gardens around ten minutes away, and the main street right in the corner. They also offer a pub craw. Music 24-7, and they play a lot of reggae (in my opinion, this is a super positive point). But don't worry, you will not be bothered by the music. This place is for having fun, rest and feel at home. Absolutely recommended.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crashpalace, Owner at Crash Palace, responded to this review, March 14, 2014
music makes the world a better place my brother !! thanks for taking the time to say such good things bless up!! have a massive time in NZ safe travels to you.
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York, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 11, 2014

As two 18 year old girls it was such a nice hostel- everyone was really friendly! The dj deck with music playing throughout the day was a great touch and the hot pool was really cool. The free tea, coffee, pasta and rice was an added bonus! Our highlight was definitely the mud tour; the owner of Crash Palace was such a nice guy and takes you round to the best spots, with all the money from the tour going straight to his own charity! Definitely recommend!!!!!!!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crashpalace, Owner at Crash Palace, responded to this review, March 14, 2014
ahhh me mud tour mates thanks for taking the time to leave a review ladies so glad you enjoyed your afternoon with me. Hope you have a great time in NZ and loads more fun !! safe travels
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2014

I heartily enjoyed my six night stay at Crash Palace. The staff are excellent, especially Jarrad. Chris, the owner, is kind and a great bloke as well as an accomplished tour guide and host. The hospitality is faultless and the emphasis is on providing an environment where everyone is welcomed and included. Chris runs a Mud and Mineral Springs tour which is a must for visitors to Rotorua. It's fun, informative, affordordable and the proceeds go towards helping young people in the community. I highly recommend Crash Palace.

Stayed January 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crashpalace, Owner at Crash Palace, responded to this review, March 14, 2014
Thanks so much for staying with us cool people like you make what we do fun !! thanks for coming out on the tour with us and supporting what we do in the community with the youth. hope you have a great trip safe travels to you.
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2014

We we're so sad to have only stayed one night in Rotorua and will definitely go back there as soon as possible!
The Hostel is really nice and the staff is super friendly. They helped us get around and gave us lots of advice. The Charity Project the owner has is great as well. You should do the mud/hot pools tour!!!
There is a whirlpool, nice chillout areas, an organic vegetable garden, herbs and spices and free pasta and rice.
This was by far the best hostel we've been to in NZ so far...

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crashpalace, Owner at Crash Palace, responded to this review, February 26, 2014
thanks for taking the time to leave us a review we appreciate your kind words. it was great meeting you and taking you out for our charity tour we appreciate the support you showed us by doing this. safe travels to you hope you have a great time in our beautiful country.
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Helsingborg
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

You should definitely like music if you consider staying here since they are playing a lot of music during the days. This is partly what makes this place unique. They offer free rice and pasta, also they have some sort of activity everyday like: movie night with free popcorn and hot chocolate, pool-contest or free barbecue. Crash Palace has a jacuzzi and a veranda with tables, chairs and sofas so you can hang out outside.
They make your laundry so you don't have to do it yourself which is nice if you have a tight schedule.
The kitchens are small, but there is one upstairs and one downstairs so there was always space to cook.
The staff is caring and helpful. They can help you to book different activities.
We came back a second time.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crashpalace, Owner at Crash Palace, responded to this review, February 26, 2014
thank you so much for your kind words. It is our guests that also make this place the place it is. Without you guys taking part in the hostel activities having a laugh with staff and just generally being good people this would just be a place to sleep. thanks again for returning to see us hope you have a great trip through the rest of NZ safe travels to you.
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Napier, New Zealand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2014

awesome staff. i booked for 3 night,jarred and kareen make you feel at home! so i stayed more and did the amazing mud tour with chris, the owner, good sharing
thank you for all
what also good they do the laundry for you, you can enjoy your time, go out for a walk around the lake, ask the reception
shame that we can't buy beer after hours

Room Tip: i was in a 10 bed dorm, was really fine because the shape make the room as 6 and 4 bed no microwave...
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crashpalace, Owner at Crash Palace, responded to this review, February 26, 2014
Great people make great places !! thanks for taking the time to leave us a review and for being you and having a laugh with us. I am super stoked Jarrid and Karine are looking after our guests and making them feel at home as a owner it is all we can ask for. hope you have a great trip through NZ i am off to buy the guys lunch today after reading your review so thanks !! safe travels
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Additional Information about Crash Palace

Address: 1271 Hinemaru Street, Rotorua 3210, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #7 of 48 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $
Number of rooms: 22
Official Description (provided by the hotel):
Crash Palace provides Quality accommodation for backpackers, Groups and budget travelers. The 1930,s character building has deep funky colors throughout. New Zealand art fills almost every space and fresh New Zealand music sets the atmosphere for an enjoyable stay. Crash is conveniently located opposite the Millennium Hotel and within 5 mins walking distance of the Main Street, Isite (bus stop), Government gardens, Blue baths, Polynesian spa, and Pac N save supermarket. With high-speed Wi-Fi Internet, Lockers, 2 Kitchens and dining areas, BBQ, Outdoor Courtyard, Spa Pool, Thermal heating, and friendly service. It's the perfect place to chill and unwind a little from your travels. We offer a range of free services, Pasta and rice tea & coffee a selection of herbs and spices. Also a Free Spaghetti bolignaise on Fridays in summer and pancakes for breakfast Sunday. The hostel is located within walking distance of Pac N save supermarket, Government Gardens, Blue Baths, Museum, Polynesian Spa Pools, Kuirau Thermal Park. You are right in the city close to Rotorua's pubs, bars and markets.Look foward to seeing you soon. ... more   less 
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