We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Home away from home” 5 of 5 stars
Review of New Castle Motor Lodge

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added New Castle Motor Lodge to your Saves list
New Castle Motor Lodge
3.5 of 5 Motel   |   18 Ward Ave, Rotorua, New Zealand   |  
Hotel amenities
Ranked #36 of 95 Hotels in Rotorua
Feilding, Manawatu-Wanganui, New Zealand
1 review
“Home away from home”
5 of 5 stars Reviewed February 3, 2013

I am a travelling sales rep and stay at the New Castle Motor Lodge for a couple of days every month. The hosts are so lovely and accomodating that it feels like a second home.
The rooms are very quiet with no street noise, always very clean and tidy.
The beds are really comfortable and the spa bath is awesome.
Quick drive to town and a dairy right around the corner.
Highly recommend!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, February 5, 2013
Megan H - thank you so much for your wonderful review. We appreciate you taking time from your busy schedule to do this for us and for other travellers. We love that you stay with us regularly and are glad you choose New Castle Motor Lodge over so many other properties in Rotorua. We look forward to greeting you next time. Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

108 reviews from our community

Traveler rating
    58
    37
    6
    4
    3
See reviews for
22
49
8
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Any
English first
Auckland, New Zealand
1 review
4 of 5 stars Reviewed January 29, 2013

We stayed at New Castle for one night and the experience is awesome. The place is very close to the town and you get all the facilities as shown on website. The best part was the warm and friendly hosts. They will definitely make sure that you have an awesome stay annd add value. I am very much impressed with their personal attention and care that sue provided to my family. I will definitely go back !!!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, February 1, 2013
Thank you so much for your wonderful review. We are thrilled that you enjoyed your stay at New Castle Motor Lodge and look forward to welcoming you again in the future. Sue and Quentin are wonderful managers who take a great deal of time welcoming guests and making sure they have a great time in Rotorua. Thank you, until we see you again, travel safely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2013

Nice place. Our guest from overseas enjoyed her stay. We stayed with your one bedroom apartment. Tidy and clean. Recommended you will enjoy your stay. Sue was very nice lady and accomodating. Thank you for your warm welcome!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, January 27, 2013
Josely - Thank you so much for your lovely review. We are grateful that you took the time to let others know about your experience at New Castle Motor Lodge. We are very proud of our spacious, clean units and Sue and Quentin are the most welcoming hospitable managers you'll find. Thank you once again. We hope you will come back and visit us again one day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed January 25, 2013

I stayed here as a solo traveller for a week on business, and found it met or exceeded all expectations. Very clean, comfy beds and great little kitchenette. I didn't use the large spa bath, but thought it was a nice touch. Quiet area of town, lovely little rose garden across the way and only a few blocks' walk to a great nature trail along stream behind the sawmills (note to budget travellers: the trail winds through steaming, bubbling landscapes that the tour operators charge for).

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, January 28, 2013
Jen H - Thank you so much for your glowing review. We are thrilled that you chose to stay with us at New Castle Motor Lodge and are very glad you enjoyed our spacious units and comfy beds. We agree that the rose gardens are very lovely and so convenient just across the road from us. We very much look forward to seeing you again next time you are in the area on business. Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed January 18, 2013

It has been an awesome time in Rotorua especially when arriving at a place with friendly and open heartiness. The owners is very fortunate to have such friendly and hard working managers in the persons of Sue and Quintin, a husband and wife team. They were most hospitable, kind, accommodating and went the extra mile. We would highly recommend this motel, which is very reasonably priced and one of the best that we have stayed at in New Zealand. Thanks Sue and Quintin.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, February 1, 2013
Marina - many thanks for your glowing review. It is always so gratifying to hear such lovely things, especially about Sue and Quentin, who are indeed wonderful hosts. We look forward to welcoming you again at New Castle Motor Lodge in the future - until then, travel safely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2013

Stayed at the luxury family units. The unit is quite spacious.Wonderful accommodation,location and facilities.
Sue is wonderful. Great to deal with. Very prompt, efficient, friendly and courteous.
Highly recommended for 5 people for a comfortable stay.

Room Tip: The luxury family unit is great. The in room spa is a plus after a tiresome day. The balcony is nice...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, January 16, 2013
Adrian - many thanks for your lovely review. We are very grateful that you have taken the time to share your experience with other travellers and we are very happy that you enjoyed New Castle Motor Lodge so much. We are blessed with wonderful managers in Sue and Quentin, who are so friendly to all our guests. We look forward to greeting you again in the future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
5 of 5 stars Reviewed January 1, 2013

It was awesome staying at this place with family. Although it was for a night but it was truly a five star service. The host Quintin & Sue were outstanding from arrival to departure. Believe me or not we even broke a glass and got away with paying ZIL. I hope all the best for this place and would def visit again and highly recommend to others.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, January 16, 2013
Shiraz - many thanks for your glowing review. We are so grateful that you took the time to write about your stay with us and are thrilled you enjoyed yourselves so much. We look forward to welcoming you again in the future, until then, travel safely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to New Castle Motor Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Castle Motor Lodge

Address: 18 Ward Ave, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Wheelchair access
Hotel Style:
#11 Spa Hotel in Rotorua
#31 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Castle Motor Lodge 3.5*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, EasyToBook, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your New Castle Motor Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Castle Motor Hotel Rotorua

Owners: What's your side of the story?

If you own or manage New Castle Motor Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.