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“Great location for lake, Government Gardens, Museum, village” 4 of 5 stars
Review of Ibis Rotorua

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Ibis Rotorua
3.5 of 5 Hotel   |   Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand   |  
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Ranked #52 of 95 Hotels in Rotorua
Senior Contributor
26 reviews 26 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Great location for lake, Government Gardens, Museum, village”
4 of 5 stars Reviewed June 16, 2014

I was booked into the Ibis by my tour company, and it was a great value and perfect location for walking to the lake (2-3 minutes to the pier). Also the beautiful Government Gardens and Rotorua Museum. Attentive staff, FREE INTERNET (not common in NZ) and generous breakfast buffet to get the day started properly. Spotless with great amenities. I was very pleased because I was there just to sleep and shower mainly, then go out and see the beautiful Rotorua countryside. Ibis was an excellent location for this.

Room Tip: If you are booked into the Ibis as part of a tour group, you likely will get a streetside room as I...
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Ibis Rotorua, responded to this review, June 26, 2014
Dear Jeju T

Thank you for the review, your comments are most appreciated. I am pleased you enjoyed your stay and look forward to having you stay with us when next in town.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

Traveler rating
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    340
    187
    26
    10
See reviews for
145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

We only stayed here for one night but were pleasantly surprised. We didn't have very high expectations as Ibis is a budget brand but the accommodation was good and comfortable. Service was also excellent.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Ibis Rotorua, responded to this review, June 8, 2014
Dear Andrew K

Thank you for taking the time to review your stay with us, your feedback is most appreciated. I am glad to that your stay was of a high standard. We look forward to having you stay with us when next in town.

Regards
Ian Shipman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 5, 2014

The staff are friendly and helpful. They are willing to show you the hotspots. The room is tidy and clean. Although the room is relatively small, the bed is very comfortable. The location is good, there are hotspots and eat street nearby. I shall stay in this hotel again for my next vacation in Rotorua.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Ibis Rotorua, responded to this review, June 8, 2014
Dear To Y

Thank you for taking the time to review your stay with us, your feedback is most appreciated. I am glad to that your stay was of a high standard. I hope the rest of your holiday was an enjoyable one, we look forward to having you stay with us when next in town.

Regards
Ian Shipman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 31, 2014

We booked on line at $110 for a City View room with a King bed. The price is good, the room is small, and the City View was over the street toward the hospital.
Parking is either on the street, or in the lot behind the hotel (under cover parking is extremely limited). The staff on reception were friendly, and we were processed very quickly.
The King bed was a bit rock hard. There was a selection of pillows which was good. Television was a limited selection of Sky options.
Typical of NZ hotels, free WiFi was only available in the lobby, but there is the option to pay for WiFi for the room.
The bathroom had the usual soaps and shampoos, and was clean.
A good, affordable option for a short stay - the room is too small to be comfortable for more than one or two days.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Ibis Rotorua, responded to this review, June 4, 2014
Dear Steve A

Thank you for taking the time to review your recent stay with us at the Ibis Rotorua. I am glad you found your stay an enjoyable one, at the Ibis we pride ourselves on offering great value for money. We look forward to having you stay with us when next in Rotorua.

Regards
Ian Shipman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Rotorua

Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#37 Family Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Ibis Rotorua is located on the shores of Lake Rotorua. The hotel features 145 rooms, a restaurant, bar and Internet access. The city centre is only a short walk away, offering easy access to the convention centre, Energy Event Centre, cafes and restaurants. Conference rooms and other facilities at the neighbouring Novotel Rotorua Lakeside are also available to guests. ... more   less 
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Also Known As:
Ibis Rotorua Hotel Rotorua

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