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“Ibis Rotorua” 5 of 5 stars
Review of Ibis Rotorua

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Ibis Rotorua
3.5 of 5 Hotel   |   Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand   |  
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Ranked #52 of 95 Hotels in Rotorua
A TripAdvisor Member
“Ibis Rotorua”
5 of 5 stars Reviewed March 25, 2013

A very enjoyable time. Jackie on the front desk was amazing. Anything we wanted to know she told us or found out for us. I would go back and stay again. Close to everything and always a friendly welcome when you came back.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 26, 2013
It is fantastic to read of our ongoing customer service and dedication plus our welcoming spirit. I will ensure these comments are passed onto the entire team. Thank you.
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690 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
London, United Kingdom
Top Contributor
83 reviews 83 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 21, 2013

Fantastic view of lake Rotorua from our hotel room. The room was spacious, clean and comfortable. Reception staff were approachable and very helpful. Breakfast was generous.
We took a few trips here, to thermal seismic area of the town, a jet boat ride on the lake etc., most enjoyable.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 24, 2013
Great heading and great comments so thank you! It is always fantastic to receive positive reviews and I will ensure these are passed onto the team.
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Auckland, New Zealand
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 21, 2013

The Ibis Rotorua is a budget hotel in the Accor chain, located very conveniently to many sights: it is within a stones-throw of the lakefront and no more than 5 minutes walking from the village of Ohinemotu and St Faiths church, the restaurant/cafe/bar quarter and ten minutes walk to the government gardens and hot pools, and about the same distance around the hospital hill to Kuirau Park. It is also immediately adjacent to the slightly more upmarket and larger Novotel Rotorua. Our room was compact and basic but clean. Staff were friendly and efficient. Having a car park beneath the hotel was great as we were concerned about security. No character or charm - but for price and location pretty hard to beat.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 24, 2013
It is great to read your review and in particular your detailed comments in regards to our location. The car park is certainly easily accessed straight out from the guest lift. I will pass your comments onto the team to share as we are continually looking to offer an optimum service to all of our guests.
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Gurgaon
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 13, 2013

A well-located hotel, situated just behind the Novotel hotel, is a value-for-money place, with good friendly staff. At a short walk, there are quite a few eating options available. The 3 rooms we had were not very spacious but pretty functional. The place has a coin-operated laundry, which was quite handy

Room Tip: Rooms on the lakeside are better
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 24, 2013
The Ibis Rotorua is situated in a fantastic location and the unique surroundings of Rotorua and the volcanic activity. Our rooms are definitely functional and we appreciate your comments
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Merseyside
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 10, 2013

A Lovely Hotel with everything you need to re-charge your batteries. There were six of us and we had three rooms all next to each other. Everything was clean and comfortable and the shops were within walking distance. We drove easily to the Luge from the Hotel, and at night time we were collected from the Hotel and taken to the Maori Cultural Evening, which was only approx 20 mins away.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 12, 2013
It is fantastic that you, as so many others take the time to post a review of your positive experiences at Ibis rotorua and the local area. I will ensure your comments are passed on as we continually strive to offer the best service we can across all aspects of the hotel. Thank you and we certainly look forward to welcoming you back to Ibis rotorua.
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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 4, 2013

Great place to stay if you want to be in the centre of Rotorua, close to the bars, restaurants, shops and Lake front. Friendly, attentive staff and room good for the price. Would definitely stay there again.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 6, 2013
Thanks!! That is a very detailed excellent summary of our hotel, facilities and customer service. I really appreciate you taking the time to write this and I am sure these comments will be useful for other travellers looking for accommodation in Rotorua.
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Reading, United Kingdom
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2013

The service we received was very friendly and helpful. We were assisted with the booking of a Mauri Cultural evening which was a great service to offer. The free hotel carpark is located underneath the hotel at the back there are lifts that you can access to the reception or your room, which is very useful when transfering your luggage. There is also a launderette located in the car park area. Our double room was located on the 5th floor and had an excellent view of the lake. Our room was compact, clean and had 2 double beds which were very comfortable. The bathroom was small but had everything that you would want. The location of the Ibis is a short walk to the lake front. There is a small bar, located in the reception area and there is also an internet area located near the main door enterance. Located next door is the Novetal where we had a drink in Clarkes bar, this had a tired seating area outside. Located just at the back of the Ibis is a Pizza Hut. All in all this is good base for visiting Rotorua. It is a not a luxury hotel but it is a great budget hotel which I would recommend.

Room Tip: Ask for a lake view
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirk D, Manager at Ibis Rotorua, responded to this review, March 24, 2013
Thank you for the detailed positive review. We appreciate you taking the time to share your information
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Rotorua

Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#36 Family Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Ibis Rotorua is located on the shores of Lake Rotorua. The hotel features 145 rooms, a restaurant, bar and Internet access. The city centre is only a short walk away, offering easy access to the convention centre, Energy Event Centre, cafes and restaurants. Conference rooms and other facilities at the neighbouring Novotel Rotorua Lakeside are also available to guests. ... more   less 
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Also Known As:
Ibis Rotorua Hotel Rotorua

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