High Tea is an experience to be shared ... just not here.
My hubby and I saw the poster for High Tea and were keen to try it so in Feb 2014, reserved a table. The whole experience was a huge disappointment. What a waste of $56. If you read a review by disgruntled visitors from Tauranga, 8 Oct 2012, you'd be shocked that nothing has changed, except the price has gone up! We walked in and were made to feel like an inconvenience. The attendant ushered us into the 'lounge', which would've been a nice place to eat. Nope. After a long wait, we were asked to go in to the dining area. Very noticeable is the smell in the dining room which is very stale, musty and unpleasant. The huge lily flower arrangement in the middle of the room was old, dusty and had a few spider webs. The room is also in dire need of a renovation, due to its outdated, dull décor.
A group of 6 adults were already seated and waiting for their meals when we arrived. After another long wait, a chap brought a pot of tea, filled our cups, then walked away with the pot. He had a bad dose of B.O. (stinky body odour!). Service was poor and very slow. We waited ages before he returned with milk for the tea, which was now lukewarm. As I mentioned earlier, there were only eight people in the restaurant.The other table were served their meals, including a High Tea. Finally after 40 minutes, our High Tea arrived. The sandwiches were stale, crumbly and dry. They must've been cut with a very blunt knife, because there was still crust on some of the edges. All we had was a quarter salmon sandwich each and a quarter ham and tomato sandwich each. We had ONE scone the size of a small tomato to share with lashings of cream and jam! And for the sweet we each had one short pastry thing with custard and a mini muffin, both stale. What a let down. That was it. I would've been happier if we'd driven straight past Princes Gate Hotel and donated the $56 to the SPCA. What a dismal afternoon. I'm so embarrassed that the visitors at the other table also suffered the same service.
I suggest the person who made the Princes Gate signature High Tea, takes a visit to Langham Hotel in Auckland to experience a Tiffin Afternoon Tea. That's a real High Tea.
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