this was our forth day at the motel as we stayed during easter(previously was new years), even though the place is a little run down, we always came back because of the friendliness of the owners, and their customer services which has always been top notch, as this was my brothers choice, as i think he always wanted to give the owners a chance, as he would always bring all his guest as well us back here every time, we didnt mind the motel being a bit run down, and appliance in the house being very outdated, but what has put me off this time is the only reason that always brought us back, which is customer services, we stayed in the biggest room available, the suite was very uncomfortable, as we all sunk in when sat on it, second was with no heat pump or air con, we relied on Fan, on first day we just opened the window to let fresh air in, but on second day we tried using the fan, but Fan was broken and didnt work, the bed was super soft, but we still couldnt get a full night sleep on both night because of the heat, on check out time, the owners daughter signed us out, we returned 8 pool towels at cost of $1 each, my brother paid for 5, and the owners daughter claimed we still owed for 3, as she became quite presisted on getting paid for the remaining towels even though we had an hour for check out and i had to run around between the first room to the second room which was from corner to the other end corner, checking of the confusion with towels(as i had no idea of what the story was with the towels), my brother came back and paid for the remaing 3, than my wife reminded the owner that she had paid for 2 when she collected them on previous day, she the owner couldnt recall,(thats after he had a lengthy talk with her about our previous the trouble she had using her older machine and since than he had bought a simpler new washer)the curtains had a tear as well. my kids still loved the playground and pool, and we loved the mineral pool on a plus side. but do take robe or bigger towel as at night gets really chilly coming out of the pool
- Also Known As:
- Cleveland Hotel Rotorua
- Cleveland Motel Rotorua
- Official Description (provided by the hotel):
- Welcome to Econo Lodge Cleveland. Econo Lodge Cleveland is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. Econo Lodge Cleveland is an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in three acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make Econo Lodge Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Booking.com, Priceline, Tingo, Travelocity and Venere so you can book your Econo Lodge Cleveland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.