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“A great experiance of how a great motel should be run!!” 5 of 5 stars
Review of Econo Lodge Cleveland

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Econo Lodge Cleveland
3.5 of 5 Motel   |   113-119 Lake Road, Rotorua, New Zealand (Formerly Cleveland Motel)   |  
Hotel amenities
Ranked #20 of 95 Hotels in Rotorua
Wodonga, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
“A great experiance of how a great motel should be run!!”
5 of 5 stars Reviewed December 12, 2012

Such a great place to stay, close to everything, quiet, clean.
And the Greatest part, so friendly reception as soon as walking in, had everything in order, and so far above any other customer service at any other motel, in NZ or Aus.
Totally reccomended!!!!!
Brijj is the BEST!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, December 15, 2012
Thank you for your review. We have a good team here at the Cleveland Motel, all with one goal - to ensure our guests have a enjoyable stay.
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161 reviews from our community

Traveler rating
    99
    47
    11
    2
    2
See reviews for
78
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed December 11, 2012

We were only one day in Rotorua with overseas guests. We had a full agenda of things to see and do. Brij was extremely friendly and helpful in assisting us in getting around, and the location of the motel makes all those activities easily accessible. Our rooms were tidy and we didn't feel at all crowded with 5 adults. There was a very good kitchen and bathroom and Brij helped us out with an evening barbeque.
We enjoyed our stay at Clelveland Motel very much and wouldn't hestitate to stay there again or recommend it to anyone.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, December 15, 2012
Thank you for your prompt feedback. We love seeing our guests enjoy their stay in Rotorua and at the Cleveland Motel. We treat our guests exactly how we would like to be treated when we are travelling.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2012

What a great place to stay. Close to everything and very friendly staff that make you feel like part of the family. Facilities are great, a very hit pool, mineral springs, trampolines for the kids. Washing machines and much more. Clean, tidy and large rooms.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, December 20, 2012
We are thankful for your feedback and for confirming the Cleveland Motel as being perfect for families to rest, relax and play while in Rotorua.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 8, 2012

Due to the tornado warning, I decided to spontaneously change my plans and book a place in Rotorua. I stumbled upon Cleveland Motel where I was greeted with a warm smile and an umbrella as soon as I walked out of the car - this was mostly appreciated especially after a long drive on the rain. Brij was extremely friendly and accommodating - we had a nice conversation which made me feel at home. The extra effort that he put to recommending me, as a tourist, all the places to check out in Rotorua shows the depth of his experience in the area but also his outstanding customer service. This is supported by the Mahatma Gandhi's quote seen in his office.

The room I was given was very spacious and had a hospitable feel. The facilities provided inside the room were fantastic - LCD TV, heaters and tea/coffee. I'll definitely recommend this place to all my friends and family.

Salamat,
Karlo

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, December 9, 2012
Thanks for your feedback. We love Rotorua and we love making guests feel at home. We are delighted you enjoyed your stay however, on your next visit to Rotorua you must plan on spending at least 2 or 3 nights to see and do everything of interest. Salamat.
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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed December 5, 2012

Me and my partner were on a road trip celebrating her 21st when we stumbled upon this motel. within a minute of meeting Brijj we book the room regardless of the price, which turned out to be very reasonable for what was on offer. Brijj was a great attentive host who would bend over backwards to please his guests, the rooms were very large and clean with decent cooking facilities so we could didnt have to eat take aways. The motel was near small shops and was central to most of Rotoruas attractions it was a very short walk to the town through a nice geothermal park. After an hour we booked another night. The heated out door pools and mineral spa were an added bonus to an already great motel. Highly recommended.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, December 7, 2012
It was a pleasure to welcome both of you to Rotorua and to the Cleveland Motel. You had great weather, a special occasion to celebrate and we are fortunate you left with good memories of your stay with us. Thank you for your prompt feedback.
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Tel Aviv, Israel
Top Contributor
58 reviews 58 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 13, 2012

We’ve stayed 3 nights in this motel and enjoyed our time there. This was one of the cheapest motels in Rotorua, which on the face of it gives the impression that this is what you will get for your money. On the contrary, we did not regret any minute being there. The owner was extremely friendly and helpful. The room was spacious, clean, good free Wifi connection, heating (the nights were COLD). The kitchen had appliances for cooking (but no oven). It could be upgraded with the addition of even small things like cutting board and scissors. We sure will return to this motel on our next visit to Rotorua.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, November 16, 2012
We are truly happy you enjoyed your stay at the Cleveland. We love what we do and we love meeting & greeting our guests and for those that have the time to chat, to hear their stories. Thanks for your suggestion regarding cutting boards & scissors. Next time you might want to stay in the 2-bedroom apartmens as these have full ovens. Thank you for staying at the Cleveland.
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Surfers Paradise, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2012

Great location walking distance to city.

Rooms very clean and well appointed, management went out of their way to make you feel welcome.

lovely spacious grounds. Heated outdoor pool as well as 2 smaller mineral pools.

If you are travelling as a group I would recommend this property.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrijGurm, Owner at Econo Lodge Cleveland, responded to this review, November 13, 2012
Thank you for your feedback. It gives us great pleasure to meet the expectations of our guests and to provide friendly service. We love meeting people.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Cleveland

Address: 113-119 Lake Road, Rotorua, New Zealand (Formerly Cleveland Motel)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#12 Family Hotel in Rotorua
#26 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Econo Lodge Cleveland 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Econo Lodge Cleveland. Econo Lodge Cleveland is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. Econo Lodge Cleveland is an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in three acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make Econo Lodge Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more   less 
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Also Known As:
Cleveland Hotel Rotorua
Cleveland Motel Rotorua

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