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“Not too bad ;)” 4 of 5 stars
Review of Base Rotorua

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Base Rotorua
4.0 of 5 Hostel   |   1286 Arawa St., Rotorua, Rotorua, New Zealand (Formerly Hot Rock Backpackers)   |  
Hotel amenities
Ranked #31 of 48 Specialty Lodging in Rotorua
Penang Island, Malaysia
Top Contributor
58 reviews 58 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
65 helpful votes 65 helpful votes
“Not too bad ;)”
4 of 5 stars Reviewed June 9, 2012 via mobile

It's a 5-10 mins walk to the isite tourism centre (naked n intercity pick/drop off point). We paid only nz10 booked via naked accommodation for a 8 bedded mixed dorm. The room was empty thru out our stay (which is great) and they were attached bathroom to the room with balcony overseeing the pool and bit of the mountain. They have hot swimming pool (but we didn't swim in it) communal tv and kitchen. Kitchen rarely used I presumed cos the appliances are old and limited (microwave only one and doesn't work) and utensils were limited.
You can check in anytime just let reception know cos they have overnight security. (we checked in at 4am). If you wanna zorb / visit agrodorm farm be sure to get hold of the coupon cut outs from Jason.nz brochure

  • Stayed May 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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129 reviews from our community

Traveler rating
    26
    38
    25
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    15
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Italian first
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  • Spanish first
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English first
NEW YORK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 7, 2012

Staff was friendly. That's about it. I stayed in a twin room. It was filthy, full of cockroaches and flies, the bathroom was also very unclean. Do not stay here!

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lismore NSW
1 review
5 of 5 stars Reviewed April 21, 2012

I stayed here for 2 weeks at a critical time in my life.
I gained much peace and healing here.
Many other attractions are within walking distance.
The thermal pools are terriffic
The staff were friendly, polite, helpful, and full of great ideas.
I will always remember with joy, the warmth and hospitality I felt when I stayed here

Room Tip: ask the staff for what you want, they will find a room to suit your requirements I actually trave...
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  • Stayed May 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kildare, Ireland
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 28, 2012

good staff, com kitchen is a bit grubby, clean dorms, pool is a bit disappointing

  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Leduc, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 28, 2012

Stayed at the Base in Taupo and multiple occasions, pretty good(Depending which room you stay in). Base Queenstown? Comfy beds. Base Rotorua? Not so great...

Not only was the bar extremely noisy with horrible music into the early hours of the morning(as it is with all Base hostels) the place was infested with cockroaches. I could mention things like lack of this or that in the kitchen, or $28 for an 8 bed dorm, but the real turn off here is the cockroaches. They were everywhere. For sure the dirtiest hostel we've stayed at on our worldly travels thus far. The staff was pretty good though.

Not recommended.

Room Tip: Just don't stay here.
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  • Stayed January 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cairo, Egypt
Top Contributor
107 reviews 107 reviews
49 hotel reviews
Reviews in 53 cities Reviews in 53 cities
130 helpful votes 130 helpful votes
1 of 5 stars Reviewed December 29, 2011

I was charged $28 for a 12 bed dorm with 1 toilet and 1 shower and I couldn't find any others in the corridor. This caused quite a few problems in the morning when everyone got up and needed to get ready for buses at similar times.
Sheets clean – bedspread pretty manky looking.
Tiny tv lounge, space for a cozy half dozen.
Hostel generally looked rundown and in need of some attention – including the stairs with frayed carpets, which were pretty hazardous for those of us lugging big backpacks around.

  • Stayed November 2011, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kilmarnock, United Kingdom
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 27, 2011

I stayed here only for 1 night with a group of girlfriends in a dorm room accomodation. The room was comfortable and clean with modern bathroom equipment that wasn't cracked or mouldy - always a bonus!!

The bar next door had a great atmosphere and entertainment and the free BBQ food was good.

The hostel pool was a thermal pool and open late - great after a days rafting and skydiving as we were all a bit freezing :-)

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Base Rotorua

Address: 1286 Arawa St., Rotorua, Rotorua, New Zealand (Formerly Hot Rock Backpackers)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 48 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Base Rotorua 4*
Number of rooms: 140
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Also Known As:
Hot Rock Backpackers Hotel Rotorua

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