We did not know exactly what to expect, but we were very pleasantly surprised! As was our experience throughout NZ, the people were extremely friendly; however, the concierge, Lawrence, was amazing. He helped to coordinate our travel and our reservations for Hell's Gate (also amazing, by the way) and was repeatedly exceptional with service throughout our stay. The hotel itself was clean and very close to every amenity - we'd certainly stay again!
- Official Description (provided by the hotel):
- Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more less
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- Also Known As:
- Novotel Rotorua Lakeside Hotel Rotorua
- Accor Rotorua Lakeside
- Rotorua Novotel