We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Accor Hotel” 5 of 5 stars
Review of Novotel Rotorua Lakeside

Save Saved
You added Novotel Rotorua Lakeside to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Rotorua Lakeside
4.5 of 5 Hotel   |   Lake End Tutanekai Street, Rotorua 3215, New Zealand   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Up to 30% Off
Ranked #34 of 94 hotels in Rotorua
Write a Review

1,384 people have reviewed this hotel

Traveler rating
    437
    645
    235
    53
    14
See reviews for
385
633
77
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Piha, New Zealand
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 7, 2014

when you are looking for a great place to hold a conference in NZ, then this hotel ticks all of the boxes. Clean, great conference sized rooms and the staff service is great as well. The breakfast buffet is a great choice especially for a mix of tastes.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, February 12, 2014
Dear Piharian

Thanks for the feedback posted regarding your recent stay and conference with us here at the Novotel Rotorua. Great to hear that you enjoyed all aspects of our wonderful hotel. Look forward to hosting you and your colleagues again in the near future.

Regards
Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 6, 2014

Second night of our drive from Auckland to Wellington. Larger than average Novotel in the best location in town. Close to the lake and many restaurants and bars. Service is indifferent, pretty typical for a Novotel I think, not much more to say, OK if you like this style of hotel. A note on Rotorua, pretty town and clearly popular with tourists but I was certainly not prepared for the strength of the ubiquitous sulphur smell. Not a problem for all but worth considering - we felt unable to eat outside as a consequence.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, February 12, 2014
Dear Neil C

Thanks for the feedback posted regarding your recent stay with us here at the Novotel Rotorua. Great to hear that you enjoyed your stay with us the location is certainly among the best in town.

Regards
Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 2, 2014

We stayed at the Novotel Lakeside in Rotorua for a night. The hotel has an amazing view from the rooms at higher floors. The rotorua lake is right infront. Green lush parks, ample parking space (if you rent a car), plenty of restaurant and food options. The service was great, the receptionist went out of the way to recommend and book tour packages for us. They even upgraded us to a better room with a good view. Great service and decent room with all facilities.

Room Tip: Opt for a room at a higher floor with lake view!
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review, February 12, 2014
Dear satyamjuneja

Thanks for the feedback posted regarding your recent stay with us here at the Novotel Rotorua. Great to hear that you enjoyed your stay with us the location is certainly among the best in town. I hope you enjoyed the rest of your New Zealand adventure.

Regards
Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Novotel Rotorua Lakeside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Rotorua
#20 Family Hotel in Rotorua
#25 Luxury Hotel in Rotorua
#27 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Official Description (provided by the hotel):
Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Orbitz, Travelocity, Expedia, Tingo, Priceline, Cheap Tickets, Despegar.com, Hotels.com, BookingOdigeoWL, Venere and Agoda so you can book your Novotel Rotorua Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel

Owners: What's your side of the story?

If you own or manage Novotel Rotorua Lakeside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.