Myself and two teenage teenage daughters stayed at the Hotel for three nights. The room was very Novotel - clean, servicable and well presented.
The location is very handy to town and the check-in staff were approachable and efficient.
The pillows supplied were all dreadful - very lumpy and squashy -but were readily replaced by the lovely house-keeping lady!
We thought the buffet breakfast was great - good variety and served until 10-30am which is handy with teenagers!
However did not think the Saturday seafood buffet dinner was good value at all - $52 each and little variety. King prawns had been frozen and were watery.
The swimming pool area was good - but of course a little smelly from the naturally fed water.
Good idea to double check your account before paying as I had been charged twice for breakfast one day even though I had a bed and breakfast deal and the Hangi and Cultural night that I had booked though the Novotel (as theirs was not operating when we were there) was not charged at all.
- Official Description (provided by the hotel):
- Novotel Rotorua Lakeside is the leading 4 star hotel located on the shores of Lake Rotorua. The resort features an indoor spa and fitness centre, offering geothermally heated pools, A Cafe, restaurant and bar, Complimentry carparking and a convention centre for up to 500 people. Guests can enjoy nightly performances at our Maori cultural centre, or make the most of nearby attractions, including water activities on the lake and the famous thermal reserves. ... more less
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- Also Known As:
- Novotel Rotorua Lakeside Hotel Rotorua
- Accor Rotorua Lakeside
- Rotorua Novotel