The hotel did not seem to be very busy when we arrived.

We were given a room on the top floor. It was not huge, a European size room and the shower was over the bath in the bathroom, but it was clean and comfortable enough.

Noise did leak in to the room from a nearby bathroom, the corridor outside and from the birds in the trees outside though.

There is a lounge on the top floor, drinks and snacks were available but the hours appeared to be extremely limited.

The breakfast arrangement changed slightly every day.

Day 1 - Breakfast was served in the top floor lounge and cooked to order. This worked OK but the number of guests did not seem very great.

Day 2 - Breakfast was served in the poolside reastaurant and cooked to order again. There were more people on this day but the same number of staff as day 1 and service levels were strained somewhat, tables not being cleared, orders taking a long time, that sort of thing.

Day3 - There were a lot more people in the hotel and breakfast was served in the poolside restaurant and from a help-yourself buffet, so no issues with that.

Overall, the hotel seemed to be in pretty good nick and we were very happy with our stay there.

It should be noted however that most people I know would suggest staying in a motel with a private hottub when staying in Rotorua. At least at the Millennium you don't have to cook your own breakfast and there are private hottubs available in the Polynesian Spa next door.

After just leaving a similarly priced hotel in Nelson, NZ we found the Millenium in Rotorua 10x better for the price! We checked in late at about 11pm but the staff was still very helpful and even let my husband see what the room looked like before checking in.

The room was spacious and lovely, the shower was great, and the bed was comfortable. Great location right across the street from the Polonesian Spa. We stayed on the top floor and opted for the breakfast in the Lounge. What an impressive breakfast with complimentary espresso drinks and a very friendly host, Rex. The lounge also provided a beautiful view of the city. I highly recommend this hotel.

Have stayed here a few times. This time we stayed 7 nights and took a top floor (no children allowed) club room for $199 per night with continental breakfast. Paid an extra $7 each for cooked buffet breakfast on the odd morning. The room was quiet and the club lounge is a nice bonus.

The staff were lovely and friendly. Always feel welcome when we stay here.

Room service: Pizza - yummmmmm. Icecream sundae - the tide was out - not worth it.

Buffet breakfast: A good selection but it gets very busy with tour parties so tables weren't cleared quickly enough. But ask for anything and the staff are happy to oblige.

The rooms are comfortable and well appointed. Common areas are a little tired and need some renovating. The hotel is close enough to walk to town. The rooms with a view of the lake are divine. Lots of fluffy towels and bathrobes. LCD wide screen tvs are great. The swimming pool is a lovely treat too.

Parking: Can be a problem in the evening. If you take the car out to dinner, you may not find a parking space on your return. However there is lots of street parking close by.

Happy to stay here again.

Hotel staff friendly and rooms clean. Location was handy. What I would not recommend about the hotel is that the tour busses park in the street next to the Hotel and start their engines warming up any time from 05.30 am and beep their horns at other buses when they are leaving. This occurs EVERY morning with no respite for Public Holidays or weekends. The seals on the windows need replacing as they were blowing in the breeze, and the smell from the sulphur lake just wafts into the room.