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“On business” 4 of 5 stars
Review of Sudima Hotel Lake Rotorua

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Sudima Hotel Lake Rotorua
4.0 of 5 Hotel   |   1000 Eruera Street, Rotorua 884, New Zealand   |  
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Ranked #66 of 95 Hotels in Rotorua
Nelson, New Zealand
1 review
“On business”
4 of 5 stars Reviewed June 12, 2013

I stayed here for 2 nights while on business in Rotorua, thoroughly enjoyed my experience. Staff were friendly. Rooms were cleaned and serviced well. Favourite part was relaxing in the Spa in the Pool Complex at the end of day and being able to see the night sky.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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655 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
mumbai,india
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 8, 2013

Very good location in Rotorua. next to the lake. Some of the lake side rooms do not have air-conditioners ( yet). they are upgrading the rooms though. nice touch to put a welcome tray of goodies in the room. it has a swimming pool. It's really across the road from the world famous Polynesian Spa. You could walk for some nice shopping and food options from here. The reception desk staff was very friendly and efficient. gave us insight into various activities. Many activities like Duck tours etc. have a pick up point from this hotel. The activity desk also subtly dissuaded us from going some " unknown" spa, saying "they were not sure of the place etc". very professional yet personal.

Room Tip: Pl check : some lake side rooms DO NOT have air conditioners. and road facing rooms can be a bit noi...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, June 24, 2013
Dear Guest
I am pleased that you enjoyed your visit to our hotel, thank you for posting a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katikati, New Zealand
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2013

We stayed 2 nights and went as a family. This hotel has great specials on their website. We got the Family Bonanza Deal, which includes family cooked breakfast, $5 for kids meals & 10% of some attractions. I was very surprised on how many family's where booked in this hotel. Our kids just loved the heated swimming pool they swam all day & night as it closes at 10 pm. We found that it could have been just a little hotter. Our room was big and clean we loved it. The staff were amazing they where always eager to please. We really enjoyed our breakfast, we decided to go to breakfast late and found they where fully booked but it did not take long for us to be seated and the food was lovely and fresh.
This hotel does have a lot of tour buses, I loved the hustle and bustle of watching people getting on with their lives. My husband and I have agreed that we will be back. We have stayed at a few Hotels & Motels in Rotorua and the Sudima has been the best so far.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, June 24, 2013
Dear Guest,
I am pleased that you enjoyed your time with us, we look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 4, 2013

One of the best hotels I stayed in Rotorua. Great location within a walking distance from everything , you don't even need a car and they have heaps of car parks around the hotel. Good helpfull staff too. We stayed in superior lakeview room for $119 and it totally worth it. You have to book it by telephone though, they don't have lakeview rooms online.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2013 via mobile

Second visit and this hotel's standard rooms are clean, quiet, close to Polynesian spa and town and big.

No faults, it's not top end but it has lots going for it. Why stay anywhere else would be my suggestion. Hunt for good deals too, they come around often. Warm as too in winter!

Stayed May 2013, traveled as a couple
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Auckland, New Zealand
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 28, 2013

Stayed for 2 nights in May for the Marathon. Although it is showing its age, the Sudima has very good amenities, is clean and the staff are friendly and efficient. Great location with plenty of parking and handy to the start of the Marathon plus all the eateries and supermarket. Would definitely stay here again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2013

You can't beat the location of this place for a couple of nights in Rota-Vegas. It's not the greatest or most luxurious hotel. It's not expensive either. It caters to huge coach parties which makes it a little impersonal. I was glad that we upgraded to a deluxe room. We had twin double beds for two of us - which after a few weeks of hostels was a real treat. The place smells - but you can't get away from it. It's the lake.... and it's next to the lake!! The views are at 90degrees from the good rooms - and the not so good rooms are hiding behind the main hotel building. We took them up on the Maori evening and it was fun. The food was good - but it was in a "conference" type room with about 20 tables. We were the only table that weren't on a coach trip - and the buffet wasn't easy to get to once the groups got involved!
The windows surrounds and bathrooms looked like they needed a good clean with a bleach solution. There were a fair few spiders and bugs around too - and the smell meant that the balcony wasn't really an option. But there is a lot to do in the town so it's a good place if you're just looking for a clean bed. We went to the spa next door both days so I didn't use the shower.. . didn't want to - there was a massive spider in it! Wifi is expensive.

Room Tip: Upgrade - it's not that much money you're saving and it's worth it!
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 884, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 95 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Official Description (provided by the hotel):
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
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