The weekend away. arrived at sudima hotel Rotorua, Nth Island NEW ZEALAND. Th client leason perfect,18/05/13 every everything is perfection, Damn, one thing not happen, something real special, spoke to Hemal at front desk n he is on th phone straight away, no answer, so th team went into action n got th duty manager, Ropata to th front desk, I explained th problem, n straight away He says ,Jack,full breakfast in th morning and refund for what I paid to happen, I ok'd this n it happened. was not happy about th problem, yet I have to say, that Ropata n his Team are the BEST that I have had th pleasure to deal with,I did not get what I paid for, NO FAULT of thiers, yet they went further than anybody else did n turned m break into a Kingly experience. THANKYOU Roparta n th TEAM.
- Official Description (provided by the hotel):
- Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more less
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