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“Good for a short stay” 4 of 5 stars
Review of Holdens Bay Holiday Park

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Holdens Bay Holiday Park
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4.0 of 5 Cabin/Campground   |   5 - 7 Stonebridge Park Drive, Rotorua, New Zealand (Formerly Holdens Bay Top 10 Holiday Park)   |  
Hotel amenities
Ranked #26 of 49 Specialty Lodging in Rotorua
Auckland, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good for a short stay”
4 of 5 stars Reviewed July 28, 2013

Our motel room had all we needed re bedroom space, kitchen etc. It did feel more like a cabin though. We stayed on a stay3/pay2 deal, which was a bonus.

Staff were knowledgeable and helpful - no problems there.

We didn't use the playground and trampolines a lot, but had we stayed longer, we would have used them more. Definitely helps when you have young kids.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, July 30, 2013
Good Morning,

Thank you so much for your feedback & review, we appreciate it very much.

We are happy to hear that you had enough space and had all you need in the Unit, we try and supply as much as we can to our Guests in order to make their stay comfortable.

It is great to hear that your children enjoyed the Trampoline & Playground even if it was only for a little while :)

We hope to be of service to you again in the near future & hopefully we might also be able to put you in a better 1 Bedroom or 2 Bedroom Unit to experience, so feel free to give us a call next time you are heading down to Rotorua and we will be happy to see what we can do for you and your family.

Thank you again foroyur feedback & review.

Kind Regards
The Team at Holdens Bay Holiday Park
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25 reviews from our community

Traveler rating
    4
    12
    5
    3
    1
See reviews for
18
3
Solo
0
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Tauranga, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 26, 2013

We stayed here for 2 nights for 2 cabins and was offered a 3rd night free, We found the service was great, was very helpful and was upgraded on the 2nd night to a unit so we had 2 cabins and 1 unit for the other 2 nights if we wanted them.
The Guy was very knowledgeable and went out of his way to help us and answer any questions we had. I found that it was like talking to a real life person on the phone instead of a upper class hotel script. We will defiantly be back, Thank you for our stay!

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, July 30, 2013
Thank You so much for your Great Review!

We are so happy to hear that you had a great stay and received great Customer Service. We strive ourselves on the service we give to our Guests as we want to assure everyone feels welcome and comfortable to talk to us as we are happy to help with anything we can.

We look forward to heaving you stay with us again.

Thank you very much for your feedback, the Team & I appreciate it very much.
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Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 18, 2013

We stayed four nights at Holdens Bay but only had to pay for three so that was a great start! The cabin we stayed in was clean and tidy with plenty of heating which was just as well as it was cold! I guess the only downside was that the units and decor were a bit tired and dated and we found the bed and couch not overly comfortable. However, the staff were really friendly and it's not too far to drive to all the attractions in Rotorua. Yes the airport is nearby but the planes don't fly through the night so it wasn't an issue and the kids loved the trampoline and playground.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, July 22, 2013
Good Evening,

Thank you very much for your review. We are always happy to receive these & appreciate your thoughts.

We are happy to hear that the Unit was clean, staff was friendly, the kids enjoyed the playground and that the Unit was warm enough on those chilly nights.

Thank you for letting us know in regards to the bed & couch, we will certainly look into this. We are aware of the old decor and are hoping to get a start on some upgrading soon on some of the Units. Due to the older decor etc we have our pricing fair to reflect the standard of the rooms.

Once again thank you for your valuable feedback & we do hope to be of service to you again in the near future.

Many Thanks
Kind Regards
The Team at Holdens Bay Holiday Park
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Gladstone, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2013

We arrived at around 5pm, were greeted with a guy at the reception. He was very knowledgable of the area and very helpful in answering all of our questions. Location was okay, about 10min or maybe less drive to town, lil bit out of town but we were happy. Only looked for affordable overnight stay, not the facility. standard campy site bathrooms. overall it met our expectations.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, July 15, 2013
Thank you very much for your review and feedback. We are always happy to hear when our Guest's expectations are met and we are always happy to help our Guests as much as possible with the knowledge we have.

We hope to see you again in the future.

Thank You
Kind Regards
The Team at Holdens Bay Holiday Park
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Wellington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2013

We had our second stay at Holdens Bay this January, where we met up with friends on the way home from somewhere else. We stay in units. Both our units were clean and tidy, ours did have issue with flies coming into it but I guess mainly because it was so hot we had all doors and windows open! Holdens Bay is excellent value for money, yes some things are looking a little worn, however you do expect this for the price you pay. Our kids love the pool and the playground and it is a short drive to town or to launch boat at the end of the road. yes there is an airport close but this airport is not Heathrow and therefore the odd plane when you are around is not too much of an issue. Never heard one at night, first one usually around 7am! Note that this park has gone into liquidation and is now being managed by previous employees whilst liquidators work on selling it. The staff were very friendly and helped us with minor issue we had quickly and friendly. Due to the liquidation it is no longer a top 10. I wouldn't personally stay here for a long period but it suits us just fine for our short visits.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, July 15, 2013
Firstly my apologies for the late reply. As you are aware the Park has been going through a lot of changes.

I would like to thank you for your review and feedback, we value and appreciate it very much. We are happy to hear that we could meet your expectations with the Pool, Playground and Fair Pricing of our Accommodation. We aim to offer our Guests Budget Accommoation and are pleased to know that we do.

We are in the process of planning the upgrade of Accommodtion etc with the Council and hope to get this underway in the near future. Therefore we do hope to be of service to you again in even if its just a short visit or feel free to just pop around and say hallo and check out any changes.

Thank you once again for your feedback.

Kind Regards
The Team at Holdens Bay Holiday Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 13, 2012

Pros: value for money accommodation, friendly & helpful staff, great playground area for children, swimming pool, spa
Conns: location on out skirts of town, old buildings, flight path for nearby airport

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBHP, Manager at Holdens Bay Holiday Park, responded to this review, July 15, 2013
Firstly my apologies for only responding to your review now.

I would like to thank you for your review and feedback, we appreciate it very much. It is great to hear all your Pros in regards to our Park and to know we met your expectations. Thank you also very much for the Conns as these are just as important, unfortunatley there isnt much we can do about the Aiport but I am happy to say that we are in the process of planning in regards to the upgrade of Accommodation in the near future. This will all take time but the end result will be worth the wait.

Thank you once again for your feedback & we do hope to be of service to you again in the future.

Kind Regards
The Team at Holdens Bay Holiday Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omapere, New Zealand
Top Contributor
132 reviews 132 reviews
56 hotel reviews
Reviews in 67 cities Reviews in 67 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 16, 2012

We had a special deal for this holiday park for two nights. It is a bit out of town but that was perfect for us this time around.

However - the Holiday Park is right in the flight path of the Rotorua Airport - though no night flights after 10 or so and none before 6.30am - but still.. having planes with their landing gear already out going overhead is not that ideal..

The unit we stayed in was rather small - my brother actually moved his bedding to the couch outside to have a bit more room. However it was all clean and the staff is friendly - so no complaints there

Basically if you need something that is good value for money and don't mind driving (and the planes) this is ok for you

Room Tip: Try their private Spa Pool
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vbkeri, Owner at Holdens Bay Holiday Park, responded to this review, November 18, 2012
Thanks for your comments I am pleased that you enjoyed your stay with us and enjoyed our large private hot pool. As for the planes We are 3 km away from the air port . Sorry about the small unit they are used when we have our special deals great for a weekend away for a couple we could have up graded you to a 2 bedroom motel unit had we knowing that you were Brother and Sister. I do hope you enjoyed Rotorua and hope to see you again.
Kind Regards
Keri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holdens Bay Holiday Park

Address: 5 - 7 Stonebridge Park Drive, Rotorua, New Zealand (Formerly Holdens Bay Top 10 Holiday Park)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel Style:
Ranked #26 of 49 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holdens Bay Holiday Park 4*

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