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“fantastic motel” 5 of 5 stars
Review of Gateway International Motel

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Gateway International Motel
263 Fenton St | Glenholme, Rotorua 1310, New Zealand   |  
Hotel amenities
Ranked #70 of 94 hotels in Rotorua
Palmerston North, New Zealand
1 review
1 helpful vote 1 helpful vote
“fantastic motel”
5 of 5 stars Reviewed December 1, 2013

we spent 2 nights at the gateway motel in rotorua, selena and her staff were fantastic they could not do enough for us, we would recommend this motel to anyone wanting a comfortable room or rooms and at a very very reasonable rate, well done gateway and the lovely serena for making our stay the best . [we didn't want to leave] john and Janiceyhe motorbike crew.

Room Tip: all rooms face north and although on the main road, we slept well and comfortable with no noice.
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, December 3, 2013
You are so lovely John, see you next time!
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39 people have reviewed this hotel

Traveler rating
    12
    11
    7
    3
    6
See reviews for
13
10
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Rotorua, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 29, 2013

We paid to stay for 5 nights but could only handle 4. Room was very tired looking and run down only one of three doors shut properly the shower water took a long time to drain, mouldy shower head and windows very dirty . Really enjoyed our time in rotorua just not returning to motel each night , no cosy feel to it , window next to door made it too easy to open latch on door. No recycling facilities. Beds were comfy and made each day.

Room Tip: If carpark is empty there is a reason
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  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, November 30, 2013
Thanks for giving us feedback and letting us know where the problems are! Already asked plumber to come and check the drain. Asked staff to check all windows already. Anyway, still thanks your time!
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Kuching, Malaysia
1 review
5 of 5 stars Reviewed November 28, 2013 via mobile

This hotel is perfect for location.the room is clean with kitchen facilities.services superb n they willing to help with any activities that u planned.we stay for 2 night and 6 of us stay there.2 queen size bed and 3 single beds in the room.the motel also provide lift facility.very near to town and hypermarket just across the street.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, November 30, 2013
Thanks Lisa, your are such a lovely customer! Looking forward to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Auckland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

Visited Rotorua for the first time, stayed 2 nights, Selina & Max gave us a big welcome. Only a few minutes walk to town.Room was clean and warm, two mineral pools are brilliant. Free wireless is a big bonus for me.

Room Tip: I stayed in room 2.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gatewayselina, Owner at Gateway International Motel, responded to this review, September 2, 2013
Thank you, thank you and thank you! Looking forward to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2013

Always lovely staying at the Gateway, relaxing, friendly, clean, cosy and comfortable. Most of all the Manager Selina is such a delight, she goes out of her way in so many ways to please her Guests, her staff and housekeepers are Awesome too:) Selina you have once again gone over and above to make our stay be so wonderful, your such an amazing person.
This motel tops it for us, in more ways than one, Highly Recommend:)
Thank you once again, we will see you again soon
Carlton Netball

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gatewayselina, Owner at Gateway International Motel, responded to this review, September 2, 2013
Thank you so much Tracey, Stella and all of your team! I am so appreciate your support! All the best and see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2013

Room was clean, very warm & cosy. Had a comfortable sleep. Own outside private spa which didn't take long to full & was very relaxing.
Manager was a delight also housekeepers were friendly. What you see is what you get, I had a great stay for $99.
Will defintley stay again.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gatewayselina, Owner at Gateway International Motel, responded to this review, August 13, 2013
Thanks for your time to give us this good feedback! Our aim is giving customer a good stay. We will keep work on it! All the best to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2013

Central location we were able to walk to town centre, some tourist attractions and grocery shop, clean, warm rooms. Great to have basic kitchen facilities. Reception staff very accommodating and helpful.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gatewayselina, Owner at Gateway International Motel, responded to this review, July 20, 2013
Thanks for sharing you feeling here! Hope to see you next time! Hope you will get a beagle for your children in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Gateway International Motel

Address: 263 Fenton St | Glenholme, Rotorua 1310, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #70 of 94 hotels in Rotorua
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Welcome to Gateway International Motel. Now UNDER NEW MANAGEMENTOffering clean, comfortable and affordable studio and family units. Our concrete built motel is three levels north-facing. Elevator reaches to the top floor. Radiator heater and hot water thermally heated for all rooms. All studio units come with a spa bath or hot tub. The Motel has two private mineral pools for customer and a trampoline for children to play.Gateway International Motel located only 1minute drive from Rotorua city centre. 15 minutes’ drive from the Rotorua Airport; 3 minutes’ drive from the Lake side, 5 minutes’ drive from Redwood forest, Te Puia Maori village and golf club. Top one Fish ‘n’ chip takeaway shop in New Zealand directly opposite the motel.Gateway International Motel offers 15 self-contained accommodation units with at least one LCD TV for ALL units, offering kitchen facilities and full kitchen for some units. A refrigerator, microwave and cutlery are standard in all rooms. Each room is serviced daily. Owner on-site and on-call 24/7Laundry facilities, BBQ facilities, wireless internet and children’s cot are free of charge. Guest have free pick up from Rotorua Airport. Free off-road parking. Lockable garage for bikes, motorbikes etc. Ironing facilities, DVD player and newspaper are available from reception. Units 1 – 5 (Ground floor) Units 6 – 10 (First floor) Units 11 – 16 (Top floor) ... more   less 
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