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Tuscany Villas Rotorua - Heritage Boutique Collection
4.0 of 5 Motel   |   280 Fenton Street, Rotorua 3010, New Zealand   |  
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Hotel website
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Hotel amenities
Ranked #25 of 96 Hotels in Rotorua
Certificate of Excellence 2014
New Plymouth, New Zealand
Top Contributor
214 reviews 214 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
125 helpful votes 125 helpful votes
“A great Choice”
5 of 5 stars Reviewed August 8, 2012

Have stayed here a couple of times on business. Friendliest management I think I have ever met. Rooms have always been very clean and are well appointed and comfortable. No road noise to speak of. It is a good choice and I don't think I would mind staying for a few days here.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review, August 30, 2012
Thank you for your comments. Our amazing staff work so hard to keep the units exceptionally clean so guests can return time and time again knowing that they can be comfortable every stay.
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142 reviews from our community

Traveler rating
    75
    51
    10
    4
    2
See reviews for
25
77
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Auckland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2012

I would highly recommend Tuscany Villas. The rooms are very modern and immaculate. The spa bath is bigger than some spas that I have seen! Staff are friendly and unobtrusive. No drawbacks whatsoever. Would stay here again.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review, August 30, 2012
Thank you for your kind review. Your comments emphasise what we are trying to achieve so is great to get the feedback.
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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 11, 2012

we stayed one night in tuscany villas, and really dont want to leave the next morning, its really comfortable, and has everything you possibly need, that makes you dont want to leave your room! highlights are the jacuzzi, rotatable tv, and free dvd renting, free unlimited wifi! and its a very quiet place with good sound insulation! however there are 2 things they could improve and make this perfect, first the jacuzzi power switch is little far from jacuzzi itself, second the bed quilt is a little small, well its average size, but when your partner turn or pull the quilt its easy to left the other in cold :P

would definitely go back when we visit rotorua again! tuscany sure is one of the best motel in NZ, even better than most hotels we've been to!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review, August 31, 2012
Thanks for your kind comments. We are glad you enjoyed your stay with us. Thank you for the
feedback re the duvets. We are investigating changes to our bedding at the moment so will keep that in mind. Can't do much about the position of the power switch for the spas but once that is in the on position then you can control the bubbles with the button on the spas themselves. We could perhaps make that clearer though.
Thanks again for your lovely comments.
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Dannevirke, New Zealand
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 9, 2012

We got a great deal when staying at this motel with friendly staff and owners. Nice quiet place with nice big rooms and huge spa bath which is lovely after a long day.

Room Tip: Recommend a room on top floor at corner with spa.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review, August 31, 2012
Thank you for your kind comments. We do get so many guests staying with us to relax in the large spas.Would love to have you stay again.
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Gosford, Australia
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 20, 2012

Tuscany Villas are brilliant. The managers are friendly and helpful and they respect your privacy. The hotel is very quiet. The rooms are warm and exceptionally clean, beds are comfortable, and the spa bath is an absolute delight after a wintry day of sightseeing. Free hi-speed wifi that works efficiently made it easy to upload photos to my IPad. Plenty of parking and bus to visitors centre outside door. Nice flat walk to supermarket or catch bus. Outside smoking area if needed. Will stay there again.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review, August 31, 2012
Thanks for your great review. Our staff work really hard to maintain the exceptionally high standard of cleanliness and we do pass on these comments to them.
We would love to have you stay with us again.
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Auckland, New Zealand
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2012

Myself and 3 girlfriends had come to Rotorua to enter the Rotorua half marathon.We had a great weekend staying at the Tuscany villas . The person on reception was very friendly and the unit was spacious enough for 4 people . The rooms were very clean and modern and we has a bubble spa bath on the Sunday for our sore muscles The owner took me in his own car to the start line when my taxi hadnt arrived . They had good local knowledge and booked us into a local restaurant Sat night and steered us in the right direction for some retail therapy Sunday morn.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 2, 2012

Booked this online and this is a good sized motel with about 24 rooms and ample free carpark - which is great for travellers, Rooms are spacious and clean with a small kitchen that is rather well stocked. The only issue I had was that the fridge was not working well and hence some of our food was spoiled. Other than that, location is just 10-15 mins walk to town and they even had a decent dvd library to rent for free in case you get really bored at night. They have a small laundry room too which only cost $5 to use.

Room Tip: Try to stay away from the main road so that the noise from traffic is minimised.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tuscany Villas Rotorua - Heritage Boutique Collection

Address: 280 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #25 of 96 Hotels in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tuscany Villas Rotorua - Heritage Boutique Collection 4*
Number of rooms: 28
Official Description (provided by the hotel):
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. ... more   less 
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