It was certainly good, not 'average' but that doesn't seem to be a category.
The walks were great, the guides lovely and Hilary, who arranges everything, extremely helpful. The lodge we stayed in was beautiful as well.
Our only criticism would be that at almost $1000 per night for us as a couple, the level if service was just not what one would expect. We readily and happily spend this and more, but expect a higher level of service. Though the guides were lovely, there was not the type of hospitality you would expect for this range. I think if prices and therefore expectations were lower, it would be perfect. I certainly would recommend this to friends.. But perhaps let them know it's not a silver service sort of holiday.. We completely accept that this is a different sort of holiday and our expectations may have been wrong but the prices were a little steep not to have this expectation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 7, 2013
Thanks for your feedback. Sorry that you feel the trip was expensive. In comparison to other walking tours in NZ our trips are actually at the lower end of the price scale. We also include wine, beer and hiking equipment, while most other operators charge extra for these. I agree it seems like it is a case of expectations not being inline with the product. Glad you enjoyed the walks and guides. Cheers, Hilary
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