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“Leisure Inn Rotorua” 4 of 5 stars
Review of Leisure Inn Rotorua

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Leisure Inn Rotorua
4.0 of 5 Hotel   |   131 Lake Road | Koutu, Rotorua 3010, New Zealand (Formerly Mercure Rotorua)   |  
Hotel amenities
Ranked #45 of 95 Hotels in Rotorua
Pittsburgh, Pennsylvania
1 review
“Leisure Inn Rotorua”
4 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed here for one night. It was centrally located and the staff were friendly. We enjoyed our stay. The toiletry items were really nice. It was too cold to use the pool, but it looked nice.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    17
    15
    6
    2
    0
See reviews for
10
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Hamilton
1 review
5 of 5 stars Reviewed 4 days ago NEW

The leisure inn offers excellent value for money,staff are friendly and helpful. Location is good and its very quiet. Swimming and and spa pool are good. I would recommend this hotel and will return on my next visit to Rotorua.

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Very nice room and very helpful personel all in all good stay. Can recommend this very modern and clean hotel. Location was very central to town and with a short walk we went to dinner in the popular dining area.


  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmliro, Manager at Leisure Inn Rotorua, responded to this review, 6 days ago
we are pleased that you enjoyed your stay.
Thank you for your feedback and we will look forward to welcome you again in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Perfect hotel for our 3 night stay! Hotel is a little out of the main town, though as we had a car it was perfect! The room was spacious, comfortable beds, clean bathroom and room was cleaned daily. Very quiet, didn't see anyone else around during our stay, through it was booked out. Says there is free wifi, though I couldn't log in at all over the 3 nights we stayed which was very frustrating! Not bad at all for the price and wouldn't hesitate in staying again.

Stayed December 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmliro, Manager at Leisure Inn Rotorua, responded to this review, 1 week ago
Thank you for your feedback, it is very valuable to us.
Please accept my apology for the inconvenience caused to you during your stay. We have asked our Wi-Fi provider to follow up on this and I am sure all our guest can enjoy better internet connectivity and surfing after this.
Thank you once again for your review and we look forward to welcome you again in near future.
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Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My hubby and I were her for 2 nights and we enjoyed this lovely property. The reception was very friendly and were very polite in trying to help us look for another room which had 1 bed instead of 2 twin beds. Even though we couldn't switch, they were still very polite about it. The rooms were very large, clean and comfy and it was definitely value for $ which topped it for us. We were very happy with our choice of accommodation in Rotorua.

Room Tip: Away from main road as it can be noisy at night.
See more room tips
  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmliro, Manager at Leisure Inn Rotorua, responded to this review, 1 week ago
We appreciate your feedback. The team at Leisure Inn Rotorua is pleased that you liked our spacious room and friendly service.
Thank you for your review on our property and we look forward to see you again in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had one night in Rotorua and were supremely impressed by the Leisure Inn.

Clean, quiet, friendly staff, and close to the main strip of restaurants. The room was up-to-date and the bed was probably the most comfortable one we stayed in.

Would come back!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmliro, Manager at Leisure Inn Rotorua, responded to this review, 3 weeks ago
Thank you very much for your feedback, great to hear that you had such an enjoyable and comfortable stay.
We wish you well and look forward to welcome you again in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 4 weeks ago

There was no sink in the kitchen area, which you really kind of miss when you don't have one, so we washed our dishes in the bathroom sink throughout the day as you only get one of each necessity in the kitchen (cups, bowls, spoons) depending on how many people stay in the room. Customer service was excellent though, and the location was great as is close to the city centre and shops located right across the road. The pool and spa were also great to use as well. Nice stay!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hmliro, Manager at Leisure Inn Rotorua, responded to this review, 4 weeks ago
Thank you for your feedback and sorry for inconvenience caused to you regarding the Sink in the room. You may have noted that we do provide daily service to all in house guests and wash all the dishes for everyone.
We are pleased that you made use of our location, pool, spa and also enjoyed our excellent customer service.
we look forward to welcome you again in near future.
Thank you :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Leisure Inn Rotorua

Address: 131 Lake Road | Koutu, Rotorua 3010, New Zealand (Formerly Mercure Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 95 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leisure Inn Rotorua 4*
Number of rooms: 38
Official Description (provided by the hotel):
Set in a geothermal wonderland, the Leisure Inn Rotorua offers 38 rooms, including a family rooms, one bedroom units and studio rooms.The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience ... more   less 
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