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“Top class, great value” 4 of 5 stars
Review of Sea Spray Suites - Heritage Boutique Collection

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Sea Spray Suites - Heritage Boutique Collection
4.0 of 5 Hotel   |   138 Marsden Road, Paihia, New Zealand   |  
Hotel amenities
Ranked #24 of 44 hotels in Paihia
Perth
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Top class, great value”
4 of 5 stars Reviewed November 3, 2013

We have traveled around New Zealand 12 times over the last 17 years and Sea Spray Suites at Paihia would definitely be in our top five accommodation experiences. Modern, spacious one bedroom unit with its own private garden court yard, modern and well equipped and supported with very helpful reception service. Very hard to fault this place....perhaps a wide screen TV in the living room in lieu of an old letterbox shape TV, a remote for the widescreen TV in the bedroom (provided on request) and possibly Sky News instead of ho hum CNN. But really who goes to the Bay of Islands to watch TV. The only other slight negative is the parking. First in best dressed and limited space between vehicles and when reversing.

Excellent value for money on Paihia standards and highly recommended. It will pleasantly surprise you.

Room Tip: Lower level garden court yard units are a great option.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, November 4, 2013
Dear Randspayne,

Thank you for taking the time to place feedback on your recent stay with us. We greatly appreciate your positive comments, and also your pointers regarding the TV (replacing these is on our to-do list). We are very happy that you had a pleasant stay with us, and we sincerely hope to see you again next time you are in the Bay of Islands.

Kind regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2013 via mobile

We stayed in a one bedroom apartment top floor over looking the beach. The apartment was very comfortable with modern furniture & appliances. The views were spectacular & we were lucky to see a cruise ship sailing in on a perfect day. Lucy was a perfect host & nothing was too much trouble. The only drawback was we were on the 3 floor with heavy luggage to carry up steps. The ceiling of the balcony definitely needs to be completely covered & when it rained we couldn't sit outside. But loved the location.

Stayed October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, October 15, 2013
Dear Julie B,

Thank you for placing feedback on your recent stay with us. We are very happy to hear that you found the location and service were of a high standard. It was a pleasure to welcome you to the Bay of Islands, and we hope to have a chance to welcome you back should you return to Paihia in the future.

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo, Victoria, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 5, 2013

A great place to stay. Had a lovely one bedroom apartment with a magnificent sea view. Plenty of room to move around - very comfortable. Walking distance to the main strip. Staff were very nice and the welcome chocolates was nice too. We spent three nights. Would definitely recommend.

Room Tip: Definitely get a room with a sea view.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, October 8, 2013
Dear Rosie,

Thank you for taking the time to let us know what you thought of our suites. We are very happy to hear that you enjoyed your stay, and found your suite spacious and the view magnificent!

We really hope to see you again next time you are in the Bay of Islands.

Kind regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
1 review
2 of 5 stars Reviewed September 27, 2013

Our recent four day stay was spoiled by the lack of any storage except for two very small bedhead drawers. So we had to live out of our suitcases (also only one luggage rack) and this was very disappointing considering the price we paid. Unit may have been bristling with appliances but customer comfort was not up to the standard we are used too - and often get for a cheaper price. We now understand why we were asked for full payment when we arrived. Most unusual. Payment is usually made at the end of the stay. Won't be going back.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, September 28, 2013
Dear David and Diana,
Thank you for placing feedback on your stay wtih us. We appreciate you taking the time to let us know how you found our suites. We aim to deliver excellent service in all aspects of our property, and your comments will help us see areas we can improve on. Regarding payment on arrival, this is simply hotel policy and is not based on any other factors.

Kind regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 22, 2013

We were very happy with the room. Warm, well-appointed, welcoming chocolates, good shower. Didn't have much to do with staff, but the lady we spoke to a couple of times was friendliness personified. Well placed to get around with just a bit of a walk. We hadn't realised that the Waitangi Treaty was signed just up the road.

Room Tip: Our room was on the ground floor part way along, and it was fine. We were there at a quiet time of...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, September 23, 2013
Dear Richard,

Thank you for letting us know how you found your stay in our suites. We are very glad that you found the suites to be more like home, rather than a hotel, as this is what we strive for. Thank you for your lovely compliments.

We hope to see you again next time you are visiting New Zealand.

Kind regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotorua, New Zealand
1 review
5 of 5 stars Reviewed September 15, 2013

Husband and I thoroughly enjoyed our stay here. Lovely view and nice, clean and modern apartment. Although right next to the road that didn't bother us, as the view of the sea made up for it! Sun was streaming in and made the atmosphere so peaceful. Nice kitchen area, lovely bid fridge and table which made us feel at home, instead of a small hotel room. Really enjoyed our stay!

Room Tip: The premium suite was well worth the extra cost!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, September 17, 2013
Dear Chasetravelbug,
Thank you for placing feedback on your stay with us.
We are very happy that you enjoyed your time in our suites, and that our service matched your expectations.
We hope to see you again!

Kind regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2013

We stayed at the Sea Spray suits for 3 nights while we were visiting the Bay of Islands. We were very impressed with our room and the staff were very helpful. The rooms had everything we needed. The suits are in a great location, we walked to the main street of Paihia, it was a nice walk along the foreshore even though the weather was a bit chilly. I would recommend the Sea Spray suits to anyone visiting Paihia.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, September 17, 2013
Dear Hemingaway,
Thank you for taking the time to place feedback on your stay with us. We are very happy to hear that you enjoyed your time with us, and found our suites comfortable and the staff friendly.
We look forward to welcoming you back next time you are in New Zealand.

Kind regards,
Lucy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sea Spray Suites - Heritage Boutique Collection

Also Known As:
Sea Spray Hotel Paihia
Sea Spray Hotel
Sea Spray Suites - Heritage Boutique Collection Paihia, Bay Of Islands
Address: 138 Marsden Road, Paihia, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Free Parking Kitchenette Suites
Hotel Style:
#7 On the Beach Hotel in Paihia
#17 Luxury Hotel in Paihia
#23 Romantic Hotel in Paihia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sea Spray Suites - Heritage Boutique Collection 4*
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