We were greeted after a long drive through a rainstorm by a very friendly, host, Phil, who could not do enough for us. We immediately began to feel better. The accommodation was spotlessly clean and everything we could need was in place. The apartment was comfortable and the undercover parking was a bonus in the rain and would be good in the height of summer to keep the car cool. Our only slight issue was the room smelt a little musty - but it was winter and it had probably been closed up for a while. This soon cleared after we had been in for a little while. The washing and drying facilities were excellent and it is ideally situated within Paihia. As it is very slightly away from the centre, it would probably be a little less noisy than some properties in the height of summer. .We would have no hesitation in recommending The Swiss Chalet to friends and would happily return ourselves.