Swiss Chalet Lodge occupies a position just off the coastal road through Paihia and close to shops and restaurants (a warning to the unwary: restaurants in much of New Zealand close much earlier than they do in Europe).
The owners are extremely welcoming and are helpful with suggestions on how to get the most out of a visit. They will even check out the online weather charts and produce their own (accurate) weather forecasts and advise on when to take trips out into the bay.
The rooms are of a good size but their decoration makes them quite dark. The bathroom and shower are not heated so it's best not to take too much time in there, and the shower controls are quite unusual and take some mastering!
Overall, we were very pleased with our stay there.