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The Waterfront Suites: Traveler Reviews

5.0 of 5
100 Marsden Road | PO Box 577, Paihia 0252, New Zealand
Hotel amenities
The Waterfront Suites
Ranked #7 of 44 hotels in Paihia
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141 reviews from our community

    Trip type
Traveler rating
    97
    36
    5
    2
    1
Date Rating
Canterbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great place to stay”
5 of 5 stars Reviewed February 4, 2013

This is a great place to stay. We stayed with our baby, there was lots of room, free travel cot and highchair, full kitchen etc it was great. Nice and quiet as well. Our only criticism was that the suite was a bit dark inside, but that's the nature of how it's built. Absolutely prime location in Paihia. Would definitely stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Michelle G about The Waterfront Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Te Anau
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“Almost perfect”
4 of 5 stars Reviewed January 30, 2013

This is an excellent place to base yourself while visiting the Bay of Islands. We spent 7 nigths here recently, the units are spacious and well set up with everything you require. They also have a washing machine & dryer which is a big bonus in NZ. They are within easy walking distance of everything. Pahia is also an easy days drive to almost all sights with in the Bay of Island area.
We had a downstairs poolside unit,with no seaview. I was aware of this when I made the booking & thought it would be fine, as we intended to be out & about each day sight seeing. However the noise from the pool can be a tad annoying late in the day. All in all a wonderful spot.

Room Tip: Opt for a room away from the pool
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Annabellamaria about The Waterfront Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites, responded to this review
March 7, 2013
Hi Annabella,

Thank you for your contribution, we are pleased you enjoyed your stay!

Kind regards,

Ana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“What a stunning place”
5 of 5 stars Reviewed January 29, 2013

Excellent location with incredibly helpful staff. Stunning view from the lounge room and balcony. Well equipped kitchen with quality contents. Bathrooms were very well appointed and great showers. Extremely comfortable beds. The pool was delightful to swim in, although we were surprised the 'waterfall' did not switch off at night making the apartment quite noisy if we wanted to sleep with the windows and/or balcony door open.

Room Tip: Rooms on the eastern side of the building were quite noisy on Thursday & Friday night from the...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by KandLP20 for Paihia
Ask KandLP20 about The Waterfront Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites, responded to this review
March 7, 2013
Thank you very much for your feedback. I am pleased to say that after we received your recommendation, we are now turning the waterfall off at night! - Great recommendation!

Kind regards,

Ana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful for All”
5 of 5 stars Reviewed January 23, 2013

Great places for both families or a romantic get away. Stunning views, central location. The interior of the "suites", which are more like apartments was outstanding, I even commented that I thought I could just walk in and live there, everything you could possibly need for your stay. The staff were great, and there was some lovely local made fudge waiting for us on arrival.

Recommend to anyone who enjoys clean, spacious, modern accommodation and wants to be nice and central to all the goings on in Paihia.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by anna888_13 for Paihia
Ask anna888_13 about The Waterfront Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites, responded to this review
March 7, 2013
Hi Anna,

Thank you for your contribution; we are pleased you have enjoyed your stay at The Waterfront Suites and look forward to welcome you back.

Kind regards,

Ana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed January 17, 2013

Fantastic location! Within walking distance to everything in Paihia and 2minutes to the info centre and ferry terminal for tours and ferries to Russell.
We also walked to Waitangi from here.
Lovely pool in the central courtyard.
The suite was huge and it was great to be able to do a mix of self catering (we used the gas BBQ provided) and also be so close to lots of lovely restaurants.
Free underground parking was very convenient.
We purchased a £15 wifi pass which unfortunately didn't work. We called the support number provided but got no answer. A shame that no complimentary wifi is offered. We'll be asking for a refund on the wifi we purchased.
Otherwise we had a fantastic stay and would stay here again if returning to the Bay of Islands.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by WellywoodGirl for Paihia
Ask WellywoodGirl about The Waterfront Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites, responded to this review
March 7, 2013
Thank you for your kind review - I am pleased to know you enjoyed your time here and I apologize for the inconvenience with the WiFi. We are currently looking at different options so we can provide free WiFi to our guests.

Kind regards,

Ana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Waterfront Suites

Also Known As:
The Waterfront Hotel Paihia
The Waterfront Hotel
The Waterfront Suites Paihia, Bay Of Islands
Address: 100 Marsden Road | PO Box 577, Paihia 0252, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Paihia
#4 Luxury Hotels in Paihia
#7 Family Hotels in Paihia
Price Range: $$
Hotel Class:5 star (5*)
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The Waterfront Suites
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