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“Lovely place to stay” 5 of 5 stars
Review of The Waterfront Suites - Heritage Boutique Collection

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The Waterfront Suites - Heritage Boutique Collection
5.0 of 5 Hotel   |   100 Marsden Road, Paihia 0252, New Zealand   |  
Hotel amenities
Ranked #11 of 44 hotels in Paihia
NSW
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Lovely place to stay”
5 of 5 stars Reviewed November 20, 2012

Accommodation and staff are excellent, very clean and modern, well situated in a beautiful little villiage over looking the Bay central to all with plenty of little shops and Restaurants well worth the stay and would stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Front Office Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review, December 5, 2012
Hi Wkholidays,

Thank you for your review. We hope to meet you again in the future.

Warm Regards

Shona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Auckland
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2012

Excellent apartments and housekeeping.
The apartment itself was very spacious (might be even bigger than a normal terrace house). Our stay was in a 2 bedroom apartment. Modern bathroom/kitchen. Electric blankets available. Bedspread a bit dated but was ok. Huge wardrobes in both rooms.
Close to shops, very convenient.
We had a very nice sea view.
Lifts were available for us.
Walls a bit thin as we could hear doors closing frequently at night.
Wished we could have stayed a bit longer in the apartment!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Front Office Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review, November 20, 2012
Hi Rebecca,

Thank you for your review. We are happy you enjoyed your stay with us and have passed on your great comments to our team.

Warm Regards

Shona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 15, 2012 via mobile

The Waterfront Suites in Paihia are located in the central part of the town, near to the jetty and little shopping precinct.
Finding the entrance, and tackling the stairs alone wasn't the easiest task. Reception is right alongside the main complex and it isn't particularly well signposted. Reception service friendly but not outstanding.
From the website I had a slightly different idea of what I would find. The complex of units is sandwiched between other similar places; not standing alone with unique views of the beach. That said, it is a really lovely place. The one bedroom apartment was well appointed, spacious, a sound Eco policy, and I soon felt quite at home here.
Wifi is prepaid and easy to connect to. The television is limited to a few channels but as I didn't come for that no problems for me. The kitchen has an adequate set up, quality appliances; however there's lots of restaurants nearby so most will be happy to eat out.
Overall, happy to recommend the Waterfront Suites to you.

Stayed November 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Front Office Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review, November 20, 2012
Hi Ash,

Thank you for taking the time to review us. We appreciate your comments and hope you can make it again.

Warm Regards

Shona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 3, 2012

We stayed in a 2 bed apartment, which was clean and well looked after. We were on the 3rd floor, and with no elevators, it took some muscle getting all our bags up and down. Nevertheless, an enjoyable stay.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review, October 7, 2012
Hi Fagnanese,

We really appreciate you taking the time and writing a review on your stay.

Thank you

Shona
Reception
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2012

The Waterfront Suites is located right in the heart of Paihia on the waterfront right beside restaurants and the main shopping area of Paihia. The suites are extremely clean and modern. The staff were amazingly helpful and friendly even though they were really busy. Each unit has Super King size beds. Flat screen TV's in lounge and bedroom. Washing machine and dryer in each unit. The kitchen was very well equipped. Great underground car parking. Each unit is positioned to get a view of the sea, some views were better than others as expected. The pool is kept immaculately clean. Overall we loved our stay with the team at The Waterfront Suites and would highly recommend them to anyone wanting that perfect Paihia experience. Well done Waterfront team and thanks so much for all you did for us.

Room Tip: Ask for rooms closer to the road, these have better views of the sea. Although the apartments are r...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Boutique Collection, responded to this review, October 7, 2012
Hi Janey,

Thank you so much for taking the time to review our property. We are very happy that you enjoyed your stay with us. Thank you

Shona
Reception
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2012

We had a 2 br premium suite and it was very spacious. The free parking downstairs was great. Helpful staff at desk. The pool was allegedly heated, but was in fact freezing, which was a disappointment. The decor of the suite was browns and greys which didn't appeal to me but perhaps in better weather would have been less dull. Large balcony with outdoor furniture. Location great with views across the bay and plenty of shopping and eating nearby.

Room Tip: Be aware that the 2br premium suites are not located at the front (road edge) of the property but in...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 27, 2012

We had such a comfortable stay here, the staff very friendly & helpful.
We booked a 2 bedroom apartment even tho there is only myself and my wife and found there was plenty of room to stretch out (these units are huge) and well presented.
there is a well equipped kitchen to cook your favourites or just a few steps down the road there are several restaurants and good coffee houses, we cant wait to come back in the summer and would definitely recommend travellers to stay here.

Room Tip: Go 2b/r towards the front of the building but any room is quiet and good
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Reception at The Waterfront Suites - Heritage Boutique Collection, responded to this review, September 29, 2012
Thank you for your great review. We hope to meet you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Waterfront Suites - Heritage Boutique Collection

Address: 100 Marsden Road, Paihia 0252, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Paihia
#8 Romantic Hotel in Paihia
#11 Family Hotel in Paihia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Waterfront Suites - Heritage Boutique Collection 5*
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Boutique Collection Paihia, Bay Of Islands

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