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Edgewater Palms: Traveler Reviews

4.0 of 5
8-10 Marsden Road, Paihia, New Zealand
Hotel amenities
Edgewater Palms
Ranked #12 of 44 hotels in Paihia
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97 reviews from our community

    Trip type
Traveler rating
    68
    19
    5
    3
    2
Date Rating
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“perfect location for Bay of Islands holiday”
5 of 5 stars Reviewed January 29, 2013

We had a one bedroom apartment at Edgewater Palms for 6 nights and it was not long enough. The location is idyllic, literally a stones throw from the beach and the view every morning from the balcony amazing : the blue sky and waves lapping on the sandy beach.
The apartment was well equipped, spotlessly clean and comfortable and staff so incredibly friendly and eager to assist in any small requests and local knowledge ; they even organised a hair appointment for me at the local hairdresser.
There was a bit of noise on a couple of nights as its so near the beach, but when the air conditioning is installed later this year, outside noise will be inaudible.
The pool, though a little chilly, is the ideal alternative to the sea and sand opposite and the pool decking a perfect place to lounge away a sunny afternoon once you have had a morning of trying some of the many fabulous walks, bike runs and sailing nearby.
A real find!

Room Tip: opt for ocean view
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask suehlawrence about Edgewater Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bertiebug, Manager at Edgewater Palms, responded to this review
February 10, 2013
Thank you for your recent review.

We are delighted you enjoyed your stay in the Bay of Islands and at Edgewater Apartments.

Your feedback does help other guests when looking for the right place to stay.

The quality of your accommodation and the enjoyment of your holiday is very important to us, so anything we can do to make it better makes us feel better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Edgewater/Ramada Apartments Paihia New Zealand”
2 of 5 stars Reviewed January 14, 2013

We recently stayed 3 nights in a one bedroom apartment and were disappointed especially after just having stayed at the Hilton Hotel @ Lake Taupo which accurately represented itself as a 5 star property. These apartments are rated as 5 star - and very over rated.

Room Tip: Ask for an apartment on the 1st or second floor both for security and view.
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  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask pishka about Edgewater Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bertiebug, Manager at Edgewater Palms, responded to this review
January 15, 2013
Hi Pishka

Very sorry to hear that your time at Edgewater was not a good one. i am presuming you had a one bedroom garden apartment which is at the back of the complex. These rooms are cheaper than the rest of the complex because they do not have the views other apartments enjoy. Also it enables us to cater to the lower end of the market.

We are presently undergoing a complete interior refurbishment of apartments that are certainly of a 5 star standard.

If there is anything in particular I can address for you I would be happy to do so.

Regards
Nicki Kempthorne
Manager
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Sydney, Australia
Reviewer
3 reviews 3 reviews
“Amazing Place To Stay”
5 of 5 stars Reviewed January 14, 2013

Thanks for such a great experience. This was our number one place we went to. This place is beautiful, close to everything in the Bay of Islands.

Ben the host was great and friendly providing us with heaps of info on the area.

This place is the first place we have stayed at where 5- Stars means 5 - Stars!

Room Tip: Water Fronts Rooms Are. If you are traveling like us and out all day. Then one of the Rooms Away fro...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by ColeMike for Paihia
Ask ColeMike about Edgewater Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bertiebug, Manager at Edgewater Palms, responded to this review
February 10, 2013
Hi Guys

So pleased you enjoyed your time with us at Edgewater Palms.

We pride ourselves in offering first class accommodation and service.....unfortunately it doesn't always come up to everyone's standards!!

With regards another unfortunately incident you had whilst in the Bay of Islands could you please email us as we don't have your address and would like to be of some assistance in resolving that situation.

Regards

Nicki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provence, France & London, UK
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great base for the Bay of Islands”
4 of 5 stars Reviewed January 2, 2013

Nice modern apartment with loads of space, 2 bathrooms but no bath, easy access secure parking underneath, nice pool and spa based around a central courtyard; great access to the beach across the road. Balcony gave great views over the pool and views to the sea/beach (we were on the 2nd floor). Loads of modern amenities provides for easy living. Slight disappointment was the lack of airflow due for fixed windows at the rear of the unit and no air conditioning. Wifi was supposed to be chargeable but we didn't pay. Unit was also not serviced/cleaned everyday. Great service from friendly staff with helpful tips and advice.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Woodcity123 for Paihia
Ask Woodcity123 about Edgewater Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bertiebug, Manager at Edgewater Palms, responded to this review
January 15, 2013
Hi,

Many thanks for taking the time to send in a review. We appreciate all feedback as it helps us to make improvements. We are presently refurbishing the complex apartments so hope to have a fantastic venue once completed.

Glad you enjoyed your stay with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“great place for a break”
5 of 5 stars Reviewed December 4, 2012

Edgewater Palms is very comfortable with excellent services. We were a group of 4 adults and cooked all our meals in the room. The kitchen is well appointed with all the utensils we would have at home. We all had different holiday agendas which included fishing ( a whopper 10lb scnapper) and the boats leave from the wharf less than 5 minutes walk away. Walking the Hururu falls along the estuary, and golf on the wonderful scenic Waitangi course. Off road biking through the forest tracks from Waitangi to Kerikeri was a pleasure if not arduous in places. Having a puncture nearly home meant a 2 km walk, but the sun was out and a delightful guy-Dan opposite Edgewater at Bay Beach Hire fixed this for me quickly and very professionally. I may add this facility also boasts bikes, sailing craft, canoes and kyaks. Edgewater is so central to all the amenities we would have no issues at all in coming back more often. Thanks to our hosts Nicki and Ben-well done.

Room Tip: If you have aged or persons with disabilities the room we had was designed for this in mind.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by colin K for Paihia
Ask colin K about Edgewater Palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Edgewater Palms

Also Known As:
Edgewater Palms Hotel
Edgewater Palms Paihia
Edgewater Palms Hotel Paihia
Edgewater Palms Paihia, Bay Of Islands
Address: 8-10 Marsden Road, Paihia, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Business Center Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotels in Paihia
#5 On the Beach Hotels in Paihia
#8 Luxury Hotels in Paihia
#11 Family Hotels in Paihia
Price Range: $$
Hotel Class:4 star (4*)
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Edgewater Palms
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