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“Wonderful property and base for enjoying the Islands” 5 of 5 stars
Review of Edgewater Palms

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Edgewater Palms
5.0 of 5 Hotel   |   8 - 10 Marsden Road, Paihia, New Zealand   |  
Hotel amenities
Ranked #9 of 43 Hotels in Paihia
idaho
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Wonderful property and base for enjoying the Islands”
5 of 5 stars Reviewed February 24, 2012

We stayed in a one bedroom ocean view and found the unit updated, spacious, well equipped, and clean. We are discerning travelers (stayed in four and five-stars throughout our 3 week trip) and like active vacations. This property compares well in value and amenities to higher-end properties in other small NZ towns. The highlight of the Edgewater is the management. Nicki was right-on with her individualized recommendations for activities (secluded beaches, night kayaking, hikes, Cream trip) and dining (Alfrescos, Only Seafood, Gables). She was proactive in helping us plan a fabulous time in the BOI, and managed all of our reservations. The location is terrific and the property is very well maintained, including the pool and spa. Highly recommended!

Room Tip: Oceanfront rooms are on the main road, which does not have heavy traffic, but is the main thoroughfa...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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153 reviews from our community

Traveler rating
    107
    31
    8
    4
    3
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49
59
Solo
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2012

Stayed one night in a one bedroom unit. Very good facilities but our night's sleep ruined by noise from nearby bar that didn't close until 1a.m. This was totally unacceptable especially considering the price that we paid for the room. Desk staff merely shrugged shoulders when we complained.

Room Tip: Stay away from the noisy bar or go elsewhere.
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2012

We were upgraded on arrival and had a great room facing the water. Definitely worth getting a waterfront apartment. Great location-within walking distance of the wharf, yet far enough from the centre of town to be romantic and quiet (5-7 minute walk). Pool and spa were in tip top condition and the managers were professional and helpful. Apartment was well set out and equipped.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2012

On arrival we were advised we had been upgraded from the one bedroom apartment to a two bedroom apartment which was a surprising bonus. Coming into the apartments ours was on the right hand side on the second level. The apartment was well set up, clean, well equipped with the balcony overlooking the pool/spa area and also a view of the beach which is just across the road. We had no issues with noise at all. The beds are very comfortable, there is lots of wardrobe space. The whole area is well maintained. The free underground secure parking is ideal and with restaurants, bars, shops all within 5 mins walking distance the car was only required for longer trips. Nicki the manager was fantastic very helpful and knowledgeable with ideas of what to do. The service we received from Nicki and her son were exceptional. We would certainly stay here again and give this place our recommendation. Just some tips on places to eat - Alfrescos cafe is next door and a great place for breakfast and dinner. Don't bother having dinner at 35 Restaurant, the food is very average although it is a great place for a drink due to it's location over the water. It is worth a trip to Russell which is very quaint. We ate at the Duke of Marlbourgh which is a great location but the food selection was quite basic and overpriced, running out of the calamari and mussell dishes by 1.30pm therefore not leaving much to choose from.

Room Tip: Two bedroom apartment on the second level had a great view of the beach and was very quiet.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 30, 2012

Reception and service were first class.Apartments have superb facilities and furnishings overlooking a central swimming pool and on beach front yet quiet location.. Excellent restaurant next door, local shops and services within 5 minutes walking distance. Underground parking ideal.
Apartments maintaqined and serviced to very good standard.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 23, 2012 via mobile

We recently stayed here for two nights with our children (aged 6 and 9). The apartments are arranged in three blocks around a courtyard area. Within the courtyard is a small, unheated swimming pool, seating area and hot tub. The apartments look modern but also feel very crammed into the space and facing each other meant a distinct lack of privacy for most people.
The biggest shock for us staying at this "resort" was a very large backpackers directly behind the rear block - the noise was unbelievable on the first night (a Friday) and continued until 11pm. I was disappointed by this because I had specifically mentioned I needed a quiet room.
The areas next to the apartments are pretty dire - our views were mainly of the back of a dilapidated old house, the back of Alfrescos restaurant and a car park, the side of another apartment block, with a small view of the sea between them.
The apartment itself was fine - quite small but had a clean, well equipped kitchen. The rest of the apartment didn't feel as clean and was a little grubby in places.
Another thing I thought wasn't right for a 5 star resort was the lack of service. The rooms aren't serviced until after the third night of stay, or you can pay extra if you want service before then. This amazes me when I compare it to all the places I've stayed in New Zealand.

Overall I feel this is an ok place to stay - but definitely not 5 star and vastly overpriced. I won't stay here again or recommend it (we saw plenty of other apartments in nicer surroundings further along the street) but if you do want to stay here, the best apartments are on the first and second floors at the front on the side away from Alfrescos, which gets quite noisy at night.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 22, 2012 via mobile

It's not often you find a 5 star hotel that will let you bring your dog on holiday so this is a rare gem. But don't be put off thinking you'll be surrounded by dogs. When we stayed, our small spoodle was the only dog there. The facilities are VERY clean, it's right opposite a beach (which is probably the nicest in the area) and you can hire kayaks, bikes etc from the shop opposite. The hosts are really friendly, even taking our pooch for an afternoon and when I returned she was sitting happily smooching with them. They always came out to say hi when passing - thanks heaps for creating a fantastic holiday. It's just a short five or so minute walk from the main centre. It could get a little noisy during the latter part of the night with some hostels around the corner but considering we were the one of the closest apartments to them and we still got a great night sleep it wasn't much bother. The beds were comfortable with a huge kitchen and two bathrooms. We all would be happy to permanently live here.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Edgewater Palms

Address: 8 - 10 Marsden Road, Paihia, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Business Center with Internet Access Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Paihia
#7 Luxury Hotel in Paihia
#8 Romantic Hotel in Paihia
#8 Family Hotel in Paihia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Edgewater Palms 5*
Number of rooms: 34
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Also Known As:
Edgewater Palms Paihia, Bay Of Islands
Edgewater Palms Hotel Paihia

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