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Dolphin Motel: Traveler Reviews

4.0 of 5
69 Williams Road, Paihia, New Zealand
Hotel amenities
Dolphin Motel
Ranked #18 of 44 hotels in Paihia
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47 reviews from our community

    Trip type
Traveler rating
    27
    14
    1
    4
    1
Date Rating
Channel Islands, UK
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Can't fault it!”
4 of 5 stars Reviewed February 6, 2013

Excellent location - an easy 5 minute walk to the centre of Paihia, but still nice and quiet. Owner was very helpful and accommodating. We were upgraded to a larger room free of charge. Room was very clean and well presented. Pretty basic, but nice and comfortable, with good attention to detail throughout.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rikki2000, Manager at Dolphin Motel, responded to this review
February 8, 2013
Tena koutou Kia ora from Paihia
Many thanks for your great review.All the best for the remainder of your journey in Aotearoa.
Paul
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Auckland Region, New Zealand
1 review
“Motel stay”
1 of 5 stars Reviewed January 28, 2013

The reviews online were fantastic overall, and the photo's on the website looked nice, however the photos were not of our room at all. The owner was lovely in the fact that he refunded us minus a $50 cleaning fee, even though we had only just unloaded and bags and then decided we couldn't stay there. The rooms are old, and small and definately weren't suitable for a family of 5 (3 children under 10). The mirror in the bathroom was dirty, the net curtains were mouldy, there was a coffee stain down the door in the kitchen, and a cockroach came out of the welcome book that I was reading. I wouldn't recommend at all and their photos on their website are not accurate. This is definately not a 4* motel - I would rate as a 2*. Thank you very much however for the refund. I realise that wasn't necessary

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Tui E about Dolphin Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rikki2000, Manager at Dolphin Motel, responded to this review
January 30, 2013
Thanks very much for your review.I tried my best to placate your needs and you/me decided it wasnt big enough for a family with 3 boistrous boys under 10,so set out to find other accommodation for you,which I recommended you to stay at $100 a night extra,which you took up.
However I also agreed to waiver the normal cancellation fee,and just charge a $50 cleaning fee.
I am sorry you didnt bring up any other points about the room at the time.Our reviews from previous guests in the past have been positive.
In hindsight it may have been more astute to book our Family Unit which is virtually half a house to meet the needs of young boys as it caters for 7 people.
Sorry it didnt work out.
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Ontario
Top Contributor
72 reviews 72 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
“Friendly & convenient”
4 of 5 stars Reviewed January 28, 2013

The Dolphin motel is indeed a motel, but with some perks - Very friendly owner who will accommodate to anything you need. He booked our excursions for us. We were directly down the road from the port, and main street, so we were able to walk all over. We had the end unit, which proved too far for the wi-fi. All I had to do was sit in the parking lot. The beds were comfortable and clean. The kitchenette had a 2 burner cooktop, toaster, electric frying pan & a kettle. Very easy to make breakfasts or quick suppers.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by TheSchu's for Paihia
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rikki2000, Manager at Dolphin Motel, responded to this review
January 30, 2013
Its humbling to get so many positive feedbacks,and thanks for another one.
I try to project a good kiwi hospitality have little add ons that make it a special stay.
Glad you enjoyed your Christmas break here.
Paul
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Auckland Central, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent”
5 of 5 stars Reviewed January 23, 2013

Stayed at the Dolphin Motel over Christmas period. Paul the Manager was so friendly and welcoming. Excellent service Clean. Value for money and was close to all amenities and a short walk to town.
I would fully recommend this Motel for people travelling to Paihia for a holiday. I would definitely stay here again.

Room Tip: Room with Spa bath
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Josie A for Paihia
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rikki2000, Manager at Dolphin Motel, responded to this review
January 29, 2013
Many thanks for yours and others kind review,much appreciated.
Sincerely Paul
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Auckland, Auckland, New Zealand
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Did the trick”
4 of 5 stars Reviewed January 14, 2013

Clean, tidy, no air conditioning but with fans in each of the rooms this motel is fine for a quick visit to Pahia.

It had great kitchen facilities if you needed them (with a dishwasher) and great location to the centre of Pahia.

Good value for money.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Phillipa W about Dolphin Motel
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rikki2000, Manager at Dolphin Motel, responded to this review
January 22, 2013
Many thanks Phillipa for your kind review.It was a pleasure to meet you both.
We try to offer good value and our location is great to walk to at an easy pace for all attractions and amenities.Besides that we give great discounts on all tours.So book with us Folks!!
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Additional Information about Dolphin Motel

Also Known As:
Dolphin Motel Paihia, Bay Of Islands
Address: 69 Williams Road, Paihia, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free High-Speed Internet Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#10 Luxury Hotels in Paihia
#19 Family Hotels in Paihia
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Qualmarked 4 star. In the heart of Paihia only 100 metres from waterfront,shops. Wide range of accommodation from Small Queen Studio,King Studios, one bedroom(sleeps 3-4), two bedroom(sleeps 4) and Large Family units(Sleeps 2-7 people)with Spa Bath and BBQ. Kitchens, Sky TV 19 channels(including 3 Aussie), Free WiFi, laundry, 2 with spa baths, knowledgeable Kiwi operators to help you with tours in the Bay of Islands and throughout New Zealand. Special packages arranged.BBQ also available.FREE up to date New Wifi System. ... more   less 
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