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“Great value” 4 of 5 stars
Review of Scenic Hotel Bay of Islands

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Scenic Hotel Bay of Islands
4.5 of 5 Hotel   |   58 Seaview Road | Paihia, Paihia 0200, New Zealand   |  
Hotel amenities
Ranked #22 of 44 Hotels in Paihia
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Great value”
4 of 5 stars Reviewed April 21, 2013

This hotel was great. Staff were friendly and helpful, the room was clean, nicely furnished and comfortable. Excellent value for money. No great views of the bay but the gardens within the hotel were nice. Close enough to walk to some good local restaurants and the water.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 21, 2013
Thank you for your review after your recent stay at Scenic Hotel Bay of Islands. We are pleased to read that you found our amenities and service to your satisfaction. As you say, we are not waterfront but the trade off are the lovely gardens and the peace and quiet - all within a couple of minutes walk to the beach. Regards Graeme Horsley General Manager
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309 reviews from our community

Traveler rating
    127
    134
    39
    7
    2
See reviews for
64
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2013

We took our Australian Relations for their first trip to the far North. Agnes was on reception and made us feel very welcome, explaining all facilities and answering our questions. The rooms were spotless and cleaned each day to a high standard. We ate breakfast and 3 dinners at the hotel, the food and waiters faultless. We enjoyed it so much we stayed an extra night. Can't wait to return.

Room Tip: We were down the back, very quiet but cell phone reception not the best.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 21, 2013
Thank you for your review after your recent stay at Scenic Hotel Bay of Islands. It was great to read that we could provide good NZ hospitality to you and your Australian family! Thank you for your comments about Agnes - I am sure she will appreciate them! I can only assume that you use a cell phone provider other than Telecom as we do have fantastic reception from them throughout the complex while the others can be a bit patchy at times.We look forward to seeing you again in Paihia.
Regards Graeme Horsley General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 19, 2013

We got a deal of Grabone which meant we stayed for one night, had breakfast, free wi-fi, a late checkout and drinks on arrival. The whole deal was a very good deal. The room was absolutely spotless and clean. Rooms were a little dark, but I guess nothing different to other hotel rooms. Staff were absolutely lovely - their customer service was excellent. They even called us at half 9 to ensure we were coming for our free breakfast! Went to the restaurant the night before, food wasn't anything outstanding, but was good. The grounds are huge, we were in a back unit - I guess with elderly or kids it wouldn't have worked out. Awesome place to stay - would recommend to anyone.

Room Tip: We stayed in the back - a long walk to reception but very quiet
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 21, 2013
Thank you for your review after your recent stay at Scenic Hotel Bay of Islands. We are very pleased you enjoyed your GrabOne deal and that you found our facilities and service to your satisfaction.
Regards Graeme Horsley General Manager
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

We have stayed here a few times. The rooms are always spotless and the super king sized beds and pillows are so comfortable, want one! Service in all areas was excellent, food average. $5 wifi charge for 24 hours was good value. The little things like a lamp to take with you to get to the restaurant, clothes dryer and umbrella in the room were appreciated. Will definetly stay here again and recommend to others. Off season the prices are too good to miss, $130 for a very nice room, free breakfast, discount on food and drink.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 15, 2013
Thank you for your review after your recent stay at Scenic Hotel Bay of Islands and we are very pleased you found our service and amenities to your satisfaction. We look forward to welcoming you back to Paihia on your next visit! Regards Graeme Horsley General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

My family and I arrived here late - 7pm and were so relieved to come across such a lovely hotel. Thais in reception greeted us warmly and we were told we'd been upgraded - hooray! We had a room with 2 Queen beds (one for us and the 2 children shared the other) and we were very happy with the cleanliness, room size, beds and general comfort. Very quiet too, so good sleeps at night. Really loved Paihia and hope to stay in a Scenic Hotel again during our NZ trip.
Thanks to all staff we encountered - really special place and we'd recommend this hotel highly.

Room Tip: Enquire as to upgrade - worth an ask! Plus a room on the top storey of a building would be more ple...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 15, 2013
THank you for your kind review after your recent stay at Scenic Hotel Bay of Islands. We are very pleased you found our facilities to your complete satisfaction. The good sleeps are important when travelling with children!! Hope to see you back someday! Regards Graeme Horsley General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2013

We stayed here in April, the hotel is quite spread out and can be a bit tricky to find your room but the rooms are nice and the check in was pleasant enough. It's s a little bit back off the main street but still only a couple minutes walk an your in town. Happy with the stay and we even got a free upgrade which was nice.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 14, 2013
Thank you for your review after your recent stay at Scenic Hotel Bay of Islands. I am pleased that your stay was to your satisfaction. We do endeavour to show all guests to their rooms and I apologise if this wasn't the case on your arrival. Regards Graeme Horsley General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delta, B.C., Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed April 10, 2013

This complex offers well appointed large rooms with two queen-size beds, a small patio, a shower only bathroom and a coffee-station/mini-bar nook. There is a 24 h charge for wi-fi. The breakfast buffet is very good and our dinner was excellent. The only problem was the service. The evening manager was overwhelmed by the number of guests, which is surprising as we had made a hotel reservation for 11 on a Monday, when most Paihia restaurants were closed. The manager was argumentative and completely ignored our single female member of the party. I must also mention that their pool was freezing, which is surprising giving that average temperatures were in the mid 20 C. Nevertheless, it is far enough from "the action" in the village and the low light pollution allows for amazing views of the stars. You can walk to the beach and to the village in minutes and the front desk was very accomodating. Perfect for a family stop.

Room Tip: We were at the back and more secluded.
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme H, General Manager at Scenic Hotel Bay of Islands, responded to this review, April 11, 2013
Thank you for your review after your recent stay at Scenic Hotel Bay of Islands. I am pleased that the rooms and location were to you liking but we unfortunately seemed to let ourselves down with the restaurant service which is generally reviewed as being very good. I apologise for our shortcomings in this area on this occaision. As for the pool temperature I guess this is a question of personal comfort levels as other guests in house at the same time found the temperature fine.
Regards Graeme Horsley General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scenic Hotel Bay of Islands

Address: 58 Seaview Road | Paihia, Paihia 0200, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Paihia
#15 Family Hotel in Paihia
#17 Luxury Hotel in Paihia
#19 Romantic Hotel in Paihia
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Scenic Hotel Bay of Islands 4.5*
Number of rooms: 114
Official Description (provided by the hotel):
Scenic Hotel Bay of Islands has a sub-tropical resort ambiance, with island-influenced architecture, beautifully landscaped grounds and light airy rooms. Situated at the entrance to the seaside town of Paihia, it’s a pleasant stroll into town to access the main wharf, visitor activities, fine dining and shopping. Whether you are here for business or pleasure, the relaxed atmosphere of Scenic Hotel Bay of Islands will melt away your stresses in moments. The entire property has been extensively refurbished and expanded, and the attention to detail will impress you. As our guest you will enjoy: A choice of accommodation styles including standard, superior and deluxe rooms. Beautifully presented guest rooms, with earthy tones, splashes of colour, and quality room amenities. Excellent hotel facilities, including swimming pool, ample parking, wireless Internet and comprehensive conference facilities. Quality, relaxed dining and socialising in our licensed restaurant, and lounge bar. Easy walking access to Paihia’s main wharf, shops and local attractions. Our lush sub-tropical gardens, with water features and feature lighting, are attractive and relaxing by day and night. ... more   less 
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Also Known As:
Scenic Hotel Paihia
Scenic Hotel Bay Of Islands Paihia

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