We stayed for a week and whilst the hotel was lovely and the room was spacious we found that the cleaning staff let them down. The room was not dusted or vacuumed for the entire week and the bed was only changed once. The facilities in the hotel were lovely and we had some great meals in the restaurant and would like to thank Paulo in particular for his wonderful service.

Everything was great, the room was modern, clean, spacious and well decorated, air conditioning, high quality furnishings and linen, a balconey with an outlook over a nice tropical garden and very private. very very comfortable to stay in. The staff are informed and genuinley helpful, the restaurant food was great with an interesting take on a menu, complimentary newspaper delivered each morning.

Gorgeous place to stay. Large well appointed rooms. The staff were incredibly helpful. We arrived before check in time and were let into our rooms. Fantastic! We were going to a wedding and it was raining so they lent us umbrellas. Particular thanks to Thaias and Teena who were excellent!

We planned this trip for our family. The first night we ordered a meal at the hotel restaurant and it was extremely poor! Not only did we wait an hour and a half for our meals we did not receive the meals to our satisfaction. The steak was over well done when we wanted it medium rare and the Caesar salad consisted of just lettuce shaved bacon and a poached egg on top! For the prices that we paid the result was unsatisfactory!

We stayed for three (3) nights. We wanted our rooms made up in the way of new towels and coffee and milk refreshments. We put our sign on the door when we left at 8:30am and when we returned four (4) hours later our room had still been unattended. The next day our room was attended to but the floors were not vacuumed!

We feel this was a poor experience for the prices that we were charged! We will never revisit this resort again!/.