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“Brilliant Location” 5 of 5 stars
Review of Breakwater Motel

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Breakwater Motel
4.5 of 5 Motel   |   1 Bayview Road, Paihia 0200, New Zealand   |  
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Ranked #1 of 44 Hotels in Paihia
Buxton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Brilliant Location”
5 of 5 stars Reviewed May 4, 2013

During many weeks of travelling around New Zealand we stayed at the Breakwater Motel, Piahia and having stayed in many motels, this one was beyond our expectations, with an appartment overlooking the Bay. The appartment was well equipped and spotlless. Nothing was too much trouble for our hosts who made it a memorable break for us both. They shared their knowledge of places to visit and where to get good meals. Having been to Piahia a couple of years ago how did we not find this superb motel on that occasion.

Room Tip: If you want one where it is only across the road to the beach, ensure you let the proprietors know a...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OwnerBW1, Owner at Breakwater Motel, responded to this review, May 5, 2013
Hullo Alan B

Thanks for taking the time to do a review on our piece of Paradise. It is great to hear you have seen a good part of our country and have enjoyed Paihia before.

It gives us so much pleasure to read positives about our Motel and the suites we are so proud of. We also enjoy having nice guests who take notice and enjoy the advice we give, then come back with such positive responses.

There is such a load of things and activities to do here in the Bay for all ages and interests, we can certainly suggest ways to fill your days.

Once again thanks for staying with us and we would love to welcome you again some day.
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269 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • French first
  • German first
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English first
Auckland, New Zealand
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 2, 2013

To start with, this place is not new but an older motel with a refurbishment and it shows.On arrival we were immediately asked to pay, not just take a credit card swipe. On asking for a morning paper, we were told that we'd have to get one ourselves by walking down to the local shop. On being shown our room, we were dismayed to find we were in a ground floor unit, despite specifically asking for a first floor one. Our fears were answered when we had a family upstairs clonking around evenings and mornings on both days. The outside area bordered on to a lawn which was littered with cigarette butt ends, outside furniture was two chairs but no table, had to use the coffee table from inside. To be fair, the units were very clean and well appointed and the view with sunrise over the bay unforgettable and road noise was not a problem. Pricewise, this place is over the top. We had enquired earlier about a GrabOne deal but were told that for this we would only get a garden unit with a view of the carpark. However, talking to a fellow guest we found that they were on a GrabOne deal and had a first floor unit overlooking the bay while we were paying rack rate for the same.We left feeling disappointed.

Room Tip: To get value for money, turn up off the street, as it appears they will negotiate down to fill the u...
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynette S, Owner at Breakwater Motel, responded to this review, May 3, 2013
Dear Cambridge20

Thanks for taking the time to do a review on our Motel. As an ex motelier you are bound to have an "expert" opinion on everything as we can see by your other reviews.

You are right about the motel being older and refurbished to a high standard. The exterior photos show that on our website.

As an ex motelier you should know that the New Zealand Motel Association is asking everyone to charge their guests at check in to avoid the problem of runaway guests. As we do not discriminate everyone is treated courteously the same.

No we do not supply a morning paper in the interest of being eco friendly (as stated in our compendium) however we can deliver on request as we have previously done for other guests.

There was still a choice of a first floor suites and had you requested one at the time of being shown your suite we would have happily upgraded you as we have done for other guests, rather than for you to wait to get home to tell us.

The rate you negotiated was for 5 nights and then you only booked for 2 nights. We upheld the price that was quoted for 5 out of good faith. This rate was more than fair for the autumn season for a location and suite such as ours. If you had stayed somewhere cheaper you would have enjoyed your time in Paihia a lot less as you get what you pay for in Paihia.

We had run two GrabOne deals, an earlier one for Waterfront suites and when you enquired we were running them for Seaview suites, never garden views like you mentioned. You will also find airlines run specials one day and not the next, just like supermarkets do.

As you are first complaint in 12 months and you sound so aggrieved and angry, we would be happy to arrange a refund if you make contact with us at the motel.

We also apologise for the inconsideration of the smokers. We do provide ashtrays for every suite but cannot force people to use them as you would know as an ex motelier.

Please read some of our previous reviews as there are very happy people who stay with us that are seasoned travellers.
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New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2013

During our many months of travelling in New Zealand, we've collected quite some experience with motels. 9 out of 10 cities don't have a motel that is worth a recommendation, but Paihia definitely has.

There is absolutely nothing to complain about the Breakwater Motel. It's new and clean. The shower really gives water, so does the tap at the basin. The fridge is on an acceptable noise level. All of the numerous TV channels have a strong signal. 200 MB internet is included. There is not a single broken cupboard corner, handle or anything like that. The hosts are friendly and helpful. It's located within a 5 minutes walk from town center.

But the price level isn't really higher than the average low-quality New Zealand motel.

This is how motels should be. Awesome!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 25, 2013

We happened to pull up to this place at the beginning of our search for a place to stay for a few nights in Paihia. Two of the benefits of shoulder seasons were a) they had plenty of open rooms and b) they had a walk-up special that was $30 below their lowest advertised price. The kitchenette was well furnished and we were able to make simple meals in the room without any problem. We had one of the one bedroom suites that didn't face the water (those were a bit pricier, obviously). The owners and office staff were very helpful, even helping me scan in work documents to email home. They also have 200 MB of WiFi data free per night of stay. The location is perfect, just past the main drag (which makes it a little quieter, though it was the shoulder season and pretty quiet anyway) and across the street from the water. We went running from the motel each morning out to the Treaty Grounds and it took ~15 minutes each way. All of the restaurants, cruises, kayak rentals, etc are a short walk away. Housekeeping went above and beyond (and I felt guilty about this) by going as far as doing the dishes we left in the sink one of the days. I would definitely feel comfortable recommending this place and would stay there again on a return visit.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

One couldn't wish for a more welcoming, clean, comfortable and convenient location.
Definitely deserves a mega tick and we have no hesitation in recommending this to others.
Shops, restaurants, beaches and loads of other excursions close on hand due to its position in Paihia.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 13, 2013

Really enjoyed our stay here and the owners were very welcoming and friendly.
Breakwater Motel is situated centrally in Paihia and the units have been recently renovated to a very high standard.
With a perfect seaview, our stay was magic. Couldn’t have asked for anymore.
Highly recommended.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 9, 2013

Nice rooms, and good location enabling you to walk left or right and take in the town and beaches. Best takeaways in NZ is walking distance. Waitangi Grounds are a must do. The owners were very nice and helpful. Pay for the location, but you'll be happy with the rooms and service.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynette S, Owner at Breakwater Motel, responded to this review, April 10, 2013
Hello WTH01

Thanks for taking the time to review our lovely Motel.

We agree the location is the best end town, being at the quiet end and having views from the most rooms in town.

The town is blessed with some great takeaways, restaurants and having the birthplace of New Zealand on our doorstep.

I thank you for mentioning paying for LOCATION and QUALITY along with the service. Thanks for staying with us and would the opportunity to welcome you again.
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Additional Information about Breakwater Motel

Address: 1 Bayview Road, Paihia 0200, New Zealand
Phone Number:
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#1 Business Hotel in Paihia
#1 Luxury Hotel in Paihia
#1 On the Beach Hotel in Paihia
#2 Romantic Hotel in Paihia
#4 Family Hotel in Paihia
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Breakwater Motel 4.5*
Number of rooms: 25
Official Description (provided by the hotel):
Luxury Waterfront Accommodation on Central Paihia Waterfront that is only a two minute walk to cafes, restuarants, shops and Paihia Wharf where tours depart from.Spectacular interrupted ocean views from Waterfront Suites, partial sea views from Seaview Suites. Sky Guest Select 50 channels - Free WiFi.Paihia is the perfect base to explore the Bay of Islands and up to Cape Reinga. ... more   less 
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Also Known As:
Breakwater Motel Paihia, Bay Of Islands

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