The owners here, Lyn and John, really seem to genuinely care about their guests - at least going by my experience. They helped me cancel a booking I had made by mistake (similarly named Breakwater Apartments in Napier) such that I didn't have to pay a cancellation fee. They offered good, considered advice when asked questions. And they also always said hi with a smile when walking past.
The modern and very clean motel rooms are spacious with a flat screen modern tv (with Sky channels) in both the bedroom and the main room. They are well insulated for noise. The air con works a treat although sitting on the verandah with the ocean breeze is awesome. They also have a kitchen with microwave and fridge (no oven) which we took advantage of. The motel is about 2 mins walk from Paihia shops and the ferry terminal. It is also just across from the beach.
Would recommend to family and friends.