Excellent location on the waterfront, easy walk to shops, cafe's, restaurants & the ferry wharf. Room immaculate, modern & clean, great views from our front top floor corner room. On arrival Lyn provided us with information on where to go, what to see & where to eat. Lyn & Ken very helpful & friendly. Lyn went beyond the normal call of duty to assist me to fix a mobile phone problem when I accidently locked my wife's phone. Would loved to have stayed there longer & highly recommend to anyone looking for accommodation in Paihia.