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“A great visit!” 4 of 5 stars
Review of Bali Hai Motel

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Bali Hai Motel
4.5 of 5 Motel   |   8-10 Coutts Avenue, Paihia, New Zealand   |  
Hotel amenities
Ranked #3 of 43 Hotels in Paihia
Shrewsbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“A great visit!”
4 of 5 stars Reviewed April 24, 2013

Returned from NZ after a final stay at Bali Hai Motel to celebrate my 70th birthday. The resident manager, Barbara, was so helpful and kind and made my birthday rather special. Nothing was too much trouble - organising trips and full of very useful local information. We had a lovely one-bedroom apartment with a balcony overlooking the coastline. A great retreat for that early evening glass of wine! We fell in love with NZ and we will certainly be going back.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 25, 2013
Dear Chris
It is great that you took time to post a review about your experience at the Bali Hai. Thank you!
I am glad that all aspects of your trip to New Zealand went well, in particular your stay in Paihia at the motel. I hope when you return, you will give us the option to host you again. Best wishes
and I hope the first trip back to the gym was not too tough!!! Best wishes Barbara
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283 reviews from our community

Traveler rating
    204
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Lytham St Annes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

Arrived early evening to a lovely greeting from Barbara that matched the fantastic scenery of the Bay of Islands. Loved the motel. Great to sit on the veranda and watch the evening sun setting over the mountains - while sipping a glass of NZ wine. Barbara could not have been more helpful and arranged a trip for us as well as providing us with information about the area and its history. Could not have had a better start to our tour and we would love to come back and spend more time in this wonderful area. Bali Hai is well named and it was a great introduction to NZ and laid the foundation for a fabulous few weeks.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 25, 2013
Thank you Chris, I am glad that we were a great start to your holiday. Thank you for remembering us at the end of your travels and posting a review. I never know who is going to review. Some people, leave me notes in the room, some people comment on departure.Therefore, I value when people take the time to publicly confirm that we are a good choice of accomodation within the budget range that we are located. Thank you! Best regards Barbara
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Berkhamsted, England, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 21, 2013

The first 4 days of our 5 week New Zealand holiday were spent at Bali Hai. We could not have chosen better. Not only is Paihia on the Bay of Islands a lovely part of a wonderful country, our hostess Barbara set a benchmark for kindness and thoughtfulness which was not surpassed and only equalled once for the rest of our visit. And that is saying something, as we found kindness wherever we went. The motel has a pleasant, quiet location on a hill overlooking a bay. Our room was large and fully equipped for us to self cater. We used the gas BBQ, which Barbara wheeled up outside our room door. She then provided candles for our meal table! Barbara was also a good tour guide, suggesting various walks and excursions. She even took time to research some options for where we might find kiwis, as we are keen bird watchers. As for eating out, she recommended Shippey's Restaurant, which was both a bargain and a unique experience. This unique ship is dry docked on the beach next to the Waitangi bridge. It was converted into a restaurant in 2002. We can unreservedly recommend this fine establishment.

Room Tip: All rooms have a similar lookout, but vary in size depending on number of occupants.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 25, 2013
Dear Brian
Thank you for such a kind review, and I am glad to know we set the bar high for thoughtfulness and service. I appreciate you taking the time to post a review; I know that you did a lot of travelling after leaving here. It is really great to get good reviews, as at the end of the day, all I want is happy and satisfied guests, and so many factors play a part in that end result. Consequently, it is a challenge to get it right each and every time. However, the important thing is to try. Thank you! Best wishes Barbara
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

What a lovely find this place is, and Barbara, our host is a delight.
The rooms are excellent, with all one could wish for, the views are
lovely from all the rooms.
The position makes it so easy to see all the tourist sights, but feel you
would like to spend more time here.
Would definitely come back to this little piece of paradise.
Barbara and Vic, Melbourne, Australia.

Room Tip: Every room looks similar and the cooking facilities for couples and families are excellent.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 25, 2013
Dear Barbara & VIc, thank you for taking the time to post a review on your stay at the Bali Hai.
I really appreciate your comments. We are small and personal, and it is important that our guests feel welcome. I hope that you can make a return visit - after all your "other" travel plans are completed:) Best wishes Barbara
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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2013

Roomy unit, TV in both bedroom and lounge, full sized stove/oven, comfortable lounge furniture, bedside reading lights that were bright enough to read by (a first in a motel), and the cleanliness was very good indeed (an important factor).

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 25, 2013
Thank you so much for taking the time to post a review. It is much appreciated. I am glad that the accommodation met your requirements. I hope that you will be able to return on one of our winter special deals, which I have sent you privately, from this response.
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Lima, Peru
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 8, 2013

Back to New Zealand again this March 2013. Went to Northland again and had to stay again at this little gem of a place in the Bay of Islands. Service with a smile, lovely well appointed room, really comfortable bed and great view. Glad I came back for more....

Room Tip: Superior rooms are fabulous.
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 10, 2013
Thank you for your review and I am glad that you enjoyed your visit to us again. I am aware that people can choose to stay anywhere in Paiha, and for someone to choose us more than once is very rewarding.
I hope that you and your girlfriend will make the return trip again one day.
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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2013

This small, intimate and oh so clean motel was a lovely surprise for our family of 4 . We stayed here for only one night but the units were so welcoming, spacious and light filled that we actually flaked here in the afternoon and got takeaway Thai, watched a double feature from the amazing DVD selection Barabra has and we even shared our dinner and sofa with Merlin and Gandalf the motel cats! We also loved the 'common area' at the back where we could swap stories with other guests. Barbara was the most attentive host, always cheery and helpful and we would settle here again given half the chance! Large TVs in all rooms also meant our teenage daughters had some viewing time to themselves. Thanks Barbara - "Bali Hai - Paihia's little piece of paradise" !
Jennifer Relihan - Seaforth NSW Australia

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliHaiMotelPaihia, Manager at Bali Hai Motel, responded to this review, April 6, 2013
Thank you Jennifer, I am glad that you and your family enjoyed your stay. We are small and that does make it more intimate and personal. However, the patio area gives guests the opportunity to mingle if they wish. Merlin & Gandalf do not usually go into rooms, but the odd exception is allowed. I really appreciate you taking the time to write a review, and it was a pleasure to meet you all. Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bali Hai Motel

Address: 8-10 Coutts Avenue, Paihia, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#1 Best Value Hotel in Paihia
#2 Luxury Hotel in Paihia
#4 Romantic Hotel in Paihia
#7 Family Hotel in Paihia
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Bali Hai Motel 4.5*
Number of rooms: 9
Official Description (provided by the hotel):
The Bali Hai is a small family run business. We are personal in our approach and our size allows us to ensure that we respond to guests as individuals. With only 9 units, you are never crowded, our lay out gives you optional places to sit and take in the atmosphere, be it on our back patio, your front balcony, or somewhere in your room.We look forward to welcoming you to our spot in the Bay of Islands. ... more   less 
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Also Known As:
Bali Hai Motel Paihia, Bay Of Islands

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