I took my children away for Easter and booked into the resort. It's a wonderful location with great amenities - pool, trampoline, kayak hire, giant chess, basketball hoop, pentanque court and lots of room to run around.
One reasons I booked here was they had kayaks for hire and I thought it would be wonderful to kayak out to the falls and around, however, when I made enquires on arrival was told that there was only 1 kayak for hire. Apparently the others had been stolen and while I understand, the kayak hire was a drawcard so we were all a little disappointed. Never mind though - there were other attractions!
We were shown to our room - 3 single beds in a modest room with kitchen and bathroom. First thing you do on arrival for me is go to toilet. When I came to wash my hands, the soap dispenser 'didn't work'. There was a similar dispenser in shower which I tried - same result. I ended up having to go to reception asking her to have a look. They seemed to be empty. She bought us some soap. There was no complimentary milk. A light bulb was missing. We only had half a roll of toilet paper with no spare. Another trip to reception to get that! There was no housekeeping the next day, so no tea/coffee top up. When there was housekeeping, the sopping wet towels were just folded up and put back in the bathroom. I thought they could've stretched to replacing them... The dishwash was so watery, you may as well be doing dishes in plain old water and the ranchslider was a bugger to lock! I hate to moan, but it really let the whole place down! Such a wonderful place!
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- Also Known As:
- Haruru Falls Hotel Paihia
- Haruru Falls Resort Paihia, Bay Of Islands