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Casa Bella Motel: Traveler Reviews

3.5 of 5
3 MacMurray Road, Paihia, New Zealand
Hotel amenities
Casa Bella Motel
Ranked #30 of 44 hotels in Paihia
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40 reviews from our community

    Trip type
Traveler rating
    13
    19
    4
    3
    1
Date Rating
Auckland, Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good affordable motel”
4 of 5 stars Reviewed January 30, 2013 via mobile

Overall experience was good. Staff was helpful for providing extra blankets and kitchen.. I enjoyed my stay. Location was perfect walking distance to pahihia I centre, market and wharf. Overall cleaning was acceptable as well.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Luckydevgan about Casa Bella Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
141 reviews 141 reviews
39 hotel reviews
Reviews in 70 cities Reviews in 70 cities
52 helpful votes 52 helpful votes
“Spanish Sauna in Summer”
2 of 5 stars Reviewed January 24, 2013

2 star , 3/10
80's Decor ; Kitchen , toilet / hower , Joint bed room.
Hotter than Hell in summer.
No Airconditioning , No Fans or flyscreens , the windows only open 6". Small "backyard" sized swimming pool.
Staff seemed nice enough and the place was clean.
Close to activities and restraunts.

Room Tip: Don't stay in Summer.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Paul D about Casa Bella Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, Manager at Casa Bella Motel, responded to this review
January 26, 2013
You might find that a modern motel with air-conditioning and a large pool would cost you a bit more. We pride ourselves on offering clean, affordable accommodation.
As mentioned in the guest compendium, fans are available if requested. Most of the time in summer the temperatures are a pleasant 23-26 deg C during the day, falling to 15-20 deg C overnight, certainly cooler than Hell.
The windows open partially for security reasons and fly screens aren't necessary in Paihia.
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Ahmic Harbour, ON, Canada
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Cozy quaint and oh-so-FINE !”
5 of 5 stars Reviewed January 8, 2013

We were there only 2 nights (Dec.30/31). Didn't want to leave. Friendly staff, great area, wish we had time to play tennis. Perfect location to be so close to what's happening without being ON the busy strip...our first taste of New Zealand was made even better by this location. We are inclined to "self-cater". The kitchenette had everything we needed, and we dined El Fresco on the patio. Cheers!

Room Tip: Can't imagine that there would be a room that wasn't good.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
“Cassa Bella Motel Review”
2 of 5 stars Reviewed January 5, 2013

We booked into this Motel going from what the pictures and the reviews were. When booking, I asked if the Swimming Pool was available for use and was told yes. When we arrived, the receptionist questioned our deposit. Next morning, the owners didn't know what was available with regards to attractions. The swimming pool was disgusting. It was green and had dead bugs floating in it. The other Motels that had pools were lovely and clean and had people swimming in them. As we had specifically wanted the use of a pool, I was very disappointed. On night one, there was a massive black spider in the bed. The kitchen had ants everywhere and no food was out. Considering what we paid, I was extremely disappointed. I feel that the pictures on the web page are not a true representation of the Motel. I would have thought that at such a peak holiday time that the Pool would look like the pictures and be usable.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jannine G about Casa Bella Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, Manager at Casa Bella Motel, responded to this review
January 7, 2013
Thank you for your review Jannine. I'm sorry the pool wasn't at it's best. It's the busiest time of the year for us and I didn't respond quickly enough to it's deterioration. Increased usage and temperature meant it needed more chlorine than usual. I have since rectified it and it is clear and clean. I will be more vigilant in future.
We spray entry points to try and keep out insects but some are very resilient. Spiders always seem to be able to sneak in when doors and windows are open.
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Quiet, nice kitchen, friendly staff”
4 of 5 stars Reviewed December 27, 2012

Enjoyed the outdoor spa tub. Very clean unit. Quiet neighbourhood very close to the restaurants and beach. Gary and Jocelyn were very helpful. They have guest laundry and DVD players upon request. While you're in Paihia, I recommend going to the falls nearby & walking along the river by the falls. We did this on a rainy day which was fine as the tree coverage was so dense the rain didn't get through. The swimming pool is small (about the size of a car so no swimming laps;)

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MarianKeyesFan123 about Casa Bella Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Casa Bella Motel

Also Known As:
Best Western Paihia
Casa Bella Hotel
Casa Bella Motel Paihia, Bay Of Islands
Address: 3 MacMurray Road, Paihia, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #30 of 44 hotels in Paihia
Price Range: $
Hotel Class:3.5 star (3.5*)
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