We picked up a voucher on a one day site which gave us the opportunity to take a few days off over a weekend for some much needed rest and relaxation.
We stayed in one of the rooms in the new section of the hotel. The rooms were clean an The fittings were modern and the bathroom lovely. We were disappointed with the bed as this was a well worn spring bed which sank in the middle. This resulted in a rather uncomfortable nights sleep. We also found rubbish (grape stalks) on the floor which must have been from previous guests. This did make me wonder about the housekeeping. The bathroom facilities were very clean and the bedding appeared to be clean as well.
We had two rooms of very noisy neighbours below us which were in and out of their rooms constantly. The room doors are very heavy spring loaded doors. Every time someone in the block closes one of these doors, it results in an earth shattering bang. We counted 50+ closes in 10 minutes. Reporting this to the front desk did not result in much change in behaviour. I can only assume that our complaint was either not followed up or that the guests ignored requests to quieten down. Either way, this woke us late at night and disturbed our sleep mid afternoon (when we tried to catch up on lost sleep from the night before).
The hotel staff were very friendly.
This hotel is situated right on the water front in very beautiful little town. I think if it were not for our inconsiderate neighbours and the lack of action relating to their noise, we may have rated this hotel a 4/5.
- Official Description (provided by the hotel):
- Located on the waterfront and only 100 metres from Paihia wharf and township the Kingsgate Hotel Autolodge Paihia is the ideal base from which to explore the scenic and historic Bay of Islands area. ... more less
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- Also Known As:
- Kingsgate Hotel Autolodge Paihia Bay Of Islands