My husband and I stayed here in Jan 2013 as we did a bit of a roadie sans children. We bought our room through wotif.

It is located on the upper end of a street that is predominately backpacker resorts. This made me a bit nervy as we were once backpackers and in our day we were loud and obnoxious. I thought that perhaps I was about to reap what I'd sown - As it transpired, we never heard a peep from the numerous establishments so do not let backpacker alley put you off.

Check in was fast/efficient and like others have said, the reception staff nice and upbeat. I think many of the employees are backpackers from the neighbouring resorts so I felt somewhat happy to see them having better jobs than my 12 hour fruit picking backpacker days. Poor me.

The room was really good. I would rate it 4 star for its sheer size. Very good for a family situation as the Queen bed was on one level and then a couple of steps down there were 2 singles. Not ideal for romance but I like to mention 2 single beds for kids as I find when kids share a queen it can get quite troublesome (fighting about whose foot is where and who has most the bed - split them up, no problems eh?). There was an awesome selection of tea/coffee too. Flat screen TV mounted from ceiling so you could direct it to either end of the split level room. There was a patio off the room which was attractive. One thing I feel I should mention, the walls are lacking any acoustic insulation, they're paper thin. I hate to be picky but we did hear our neighbours every move. I would have been a bit nervous if my kids were with us and racing around at 7 am (in consideration for our neighbours).

The beds were really comfortable, they also had black out curtains - which is a real bonus. Parking was directly behind our room. We did not use the pool or spa.

We enjoyed our stay at Paihia Pacific. As mentioned above the rooms were huge and I would rate 4 if it were not for the lack of acoustics.

Thank you PPRH

Lisa

Stayed two nights recently as a base for activities in Far North. Lovely bright reception, bar and poolside restaurant. Very warm, friendly and helpful staff, assiting with arranging activities. Hotel room was lovely and clean and suited our needs very well. Excelent value for money. Will definately recommend to friends and family.

I used the 2nights accommodation voucher which I bought from the daily deal website.
On arrival, the first room given to me was different from the picture I saw on their webpage(premier room), and the manager at reception - Elina(?), sorry I forgot her name - kindly upgraded us to the superior room. The room was very spacious and we had a very good sleep.
We also had the 'hotstone grill' meal at their restaurant. The food was very good and the staff was very helpful. Some of the menus were only 2/3 of normal price as part of their promotion.
The location was just few minutes walk from the wharf and beach.
The room is not fancy and you can't compare this hotel with other beachfront resort style hotels at Bali or Phuket, but it had all we needed and was perfect for our rest after activities during the day.
If they have another promotion, I'll definitely stay there again.

We stayed here a couple of nights and found staff to be just so helpful and friendly. They were young and enthusiastic which was just great. Our room was spacious, light and airy as we stayed in he adjacent detached building which had undercover parking. It was lovely and quiet...really relaxing. It was just a short stroll to the beachfront so very handy to all restaurants, booking services etc. We stayed for the stone grill $20 special and on our last morning we had the $15 buffet breakfast. Both were good value for money. I'd definitely stay here again.