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“Alfresco's” 5 of 5 stars
Review of Alfresco's Restaurant and Bar

Alfresco's Restaurant and Bar
6 Marsden Road, Paihia 0247, New Zealand
+64 9-402 6797
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Ranked #5 of 44 Restaurants in Paihia
Price range: $0 - $24
Cuisines: Seafood, Contemporary
More restaurant details
Restaurant details
Good for: Families with children, Romance, Local cuisine
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: UNLIKE MOST PLACES WE NEVER CHARGE HOLIDAY SURCHARGE Live Music Every Sunday Afternoon 3pm - 6pm. Happy Hour Everyday 3pm - 6pm Alfresco's is a family run business that is open everyday from 8.00Am serving freshly produced food and excellent coffee. We strive to give great service anytime of the day.
Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
“Alfresco's”
5 of 5 stars Reviewed November 7, 2012

We visited here for a late night hot chocolate and a few days later for lunch. Excellent service and food.

Visited November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvnz, Manager at Alfresco's Restaurant and Bar, responded to this review, November 14, 2012
Hi Damien

Thanks for the great review!! Delighted to see you enjoyed your visits with us so much and hope to see you again the next time you are in Paihia!

Many thanks
Kelvin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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390 reviews from our community

Visitor rating
    199
    116
    44
    17
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Wellington, New Zealand
Top Contributor
80 reviews 80 reviews
49 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Bad smell,loud music”
1 of 5 stars Reviewed November 6, 2012

After reading trip advisor reviews we chose this place to eat.When we arrived at 7.00pm we were the only ones there .the music was deafening and we asked for it to be turned down which the waitress did willingly but only slightly so it was difficult to have a conversation. We decided to only have a main as we didnt want to linger and the menu choice was limited and uninspiring It resulted in us finishing our drinks and leaving to have coffee and Desert elsewhere. Maybe it used to be good and has had its day often because the original Chef has left.Would not recommend for any reason

  • Visited November 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvnz, Manager at Alfresco's Restaurant and Bar, responded to this review, November 7, 2012
Hi Susie

First of all I apologise that you were not happy with your experience at our restaurant. We are a proud family owned and operated business and take great pride in ensuring that all our guests enjoy great food and service when they dine with us.

I was very disappointed to read your review and quite perplexed with the title. I would like to reassure you and our guests that we have a high level of cleanliness in our business with daily and weekly cleaning schedules in place and so I do not understand why you said there as a bad smell. We have never had this type of complaint before from either guests or staff.

We have a high level of service and food and this is reflected in all the wonderful reviews left on this site since we opened our doors in 2008. Our menu offers a wide variety of options for all types of taste with a wide selection of fish, meat and vegetarian dishes. As can be seen in previous reviews we will always cater to any dietary needs without issue. I would also like to point out that our original head chef left 18 months ago and since then the kitchen is being run by a great local chef Brendon Cunningham who has been with us since we opened and took up the head chef position last May. I feel that you have been unfair in your comments regarding our staff who work hard every day to ensure our guests are happy.

I really wish you could have brought up your issues on the night you dined with us so we could have rectified them then and there and have you leave happy. We genuinely don't like to disappoint our guests and have a huge passion for great service and food.
If you do chose to try us again, please make yourself known and I’m sure we can resolve your issues.

Many thanks

Kelvin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kata Beach, Thailand
Top Contributor
69 reviews 69 reviews
52 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
60 helpful votes 60 helpful votes
“Good food,nice staff”
4 of 5 stars Reviewed November 6, 2012

We were there twice.(No, I don't mean, the first and the last time ;-)
Two times the food was excellent. The place could need some different decoration, different lighting etc. But maybe that's a question of taste and prorities

Visited November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvnz, Manager at Alfresco's Restaurant and Bar, responded to this review, November 7, 2012
Hi Stoeff
It's great to hear that you enjoyed the food and service at our restaurant so much and that you came more than once! It's really great to hear you found your food on both occasions to be excellent! Pur lighting is currently being reviewed adn changes will be implemented before Christmas!
Thanks again
Kelvin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
26 reviews 26 reviews
11 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Great Atmosphere”
4 of 5 stars Reviewed November 6, 2012 via mobile

We had drinks and shared some apps between 4 or us. Our waiter was very friendly and the atmosphere was super. Great view of the bay!

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvnz, Manager at Alfresco's Restaurant and Bar, responded to this review, November 7, 2012
Hi Karen
Thanks for the great review! I'm delighted to see you enjoyed your visit to our restaurant so much and look forward to seeing you again the next time you are in Paihia!
Thanks
Kelvin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerikeri, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Been there several times now”
5 of 5 stars Reviewed November 1, 2012

Loved it. Been several times with my partner. Great menu, great chefs, great prices & excellent waiting staff. Always make sure you are happy with what you have & drinks etc. Great job, well done to the whole "Team". Have a band on Sunday arvo which is well worth a look. Will be back. Thanks Guys

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelvnz, Manager at Alfresco's Restaurant and Bar, responded to this review, November 2, 2012
Hi Sonja
What a great review! It's great to see you've enjoyed all your visits to our restaurant, this is a great reflection on our teamwho are passionate about providing great food and services. Look forward to seeing you soon!
Many thanks again
Kelvin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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