We arrived in the middle of a storm and were given excellent directions by Aileen - who had worked out the best routes for us to travel on as many main roads were closed. We stayed 5 nights in a spacious, warm, spotless room, with magnificent views of the bay and a delightful outdoor spa. The location was within easy walking distance to the shops and we found it a great spot for relaxing as well as using as a base to get around and see more of Northland. Aileen really looked after us - we got a fresh newspaper each morning, free wifi, laundry services and bottled water when it looked like the town supply was running out. We felt very welcomed and would happily recommend the Anchorage to others.