We needed a half-way stop between Rotorua and Wellington and Napier was the obvious choice. We booked this hotel on the basis of its website ("one of the best appointed hotels in Hawkes Bay" "Luxury hotel accommodation at affordable rates"). Whaat?! The receptionist was unfriendly and unwelcoming. She tried to charge us extra for our daughter ("We always charge for a 3rd person") despite the fact I had a pre-paid voucher for 3 people!
The room would have been tired 20 years ago, smelt of damp and had mould in the bathroom. It felt like the sort of roadside motel you'd pay for by the hour.
Throughout NZ, we had nothing but good experiences in every hotel in which we stayed, apart from here. If our experience was anything to go by, I'd rather sleep in the car than stay there again.
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- Also Known As:
- Quality Inn Napier Travel Hotel Napier
- Napier Quality Inn