“The most disappointing Thai meal we have ever had along with a total lack of interest from staff when we complained twice and al”
We were placed at a table right next to the door and counter. Very drafty and customers standing by our table while waiting to be seated or for takeaways. Ordered 5 mains for 4 people and as they had a large crowd in, the food was rushed through and out on the table in less than 10 minutes. Pad Thai was ok though rest of dishes which were ordered medium, were sweet to the extreme, bland, tasteless and undercooked. Potato in lamb Massamum was hard and meat sliced wafer thin. Overall, lack of meat was quite apparent. Masses of garnish with contents of the selected dish minimal. We rarely leave food but this time we were glad to leave it as it wasn't worthy of a doggy bag. We spoke twice to staff who listened and then just walked off never to return. When paying the account, we raised the issue again and were told that we could not have a discount as compensation, as the girl would have this deducted from her wages. They were NOT remotely interested. We are long term locals and will NEVER return to this pseudo Thai restaurant. As a final insult there was a $2 Misc charge which they could not explain and we ended up paying it to keep the peace. Our advice from long term dinning experience is go to Bangkok House or Sri Thai where the food is top quality and genuine taste and give Thai Lotus, Taradale, a wide berth.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.