We got the information and directions from the local tourist centre. Like other reviewers we were not aware that it was up a very steep hill, some people may find this somewhat difficult if deciding to walk. We did it on a very hot day and by the time we got there it was a toss up whether we wanted Napier Prison or Napier Hospital. But the lovely girl behind the counter took pity on us and supplied us with 2 ice cold mugs of water bless her, which revived us nicely.
As for the tour itself, we did the historical option and thoroughly enjoyed it. The audio presentation was very good and it was quite fascinating to see some of the damage done in the 1931 earthquake. It seems somewhat run down now and I am sure much more could be made of it, but at the end of the day we enjoyed it so we were happy.
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