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“Clean Family Park” 4 of 5 stars
Review of Kennedy Park Resort Napier

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Kennedy Park Resort Napier
5.0 of 5 Cabin/Campground   |   11 Storkey Street | Napier 4110, Napier, New Zealand (Formerly Kennedy Park TOP 10 Resort)   |  
Hotel amenities
Ranked #10 of 31 Specialty Lodging in Napier
melbourne
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Clean Family Park”
4 of 5 stars Reviewed October 8, 2012

We stayed in a Villa for 2 nights with our 3 kids. Only 2 beds in 2nd bedroom so one slept on the fold-out couch not ideal but ok. Definately dont eat in the Restaurant-awful food over-priced & when we complained we were told "sorry it's not our normal chef". Rest of the park was great kids had a ball on the trampolines the pool was under constuction which didn't matter as it was very cold! Overall very nice time.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, General Manager at Kennedy Park Resort Napier, responded to this review, November 5, 2012
It is great to read that you enjoyed your stay with us in October. We are very sorry to hear that you had an unfortunate experience in our Storkeys Restaurant. Please be assured that this is not normal, we have addressed the problem with the staff concerned and we can assure you that this will not happen again.
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113 reviews from our community

Traveler rating
    42
    53
    13
    4
    1
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36
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
Reading, United Kingdom
Top Contributor
56 reviews 56 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 20, 2012

Another Top 10 site for us - this one much more like a UK holiday campsite with a big kids play park, TV room etc. Probably more geared up for young families than a campervanning couple, but a pleasant stop. It was pretty quiet when we were there, but can imagine it gets quite busy during peak season. Facilities were good - Alex claims to have had one of the most powerful showers ever - and clean.

The site is a short bus trip from town - the staff were pretty helpful with details. They also have plenty of suggestions for things to do - we ended up picking one of the wine tours on offer, which reception booked for us.

Overall, a good stay in Napier, and another success for Top 10.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, General Manager at Kennedy Park Resort Napier, responded to this review, September 27, 2012
Thank you for your review. We do appreciate guests taking the time to comment on their stay. We hope you enjoyed the Hawkes Bay Wine on your wine tour and we look forward to welcoming you back to Kennedy Park in the future.
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Lower Hutt, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2012

We booked a villa and loved the modern facilities. Very safe and also great atmosphere with other families close by. The staff are very friendly and respond to issues quickly (broken pedal car was an example). The playground is probably the best I have seen with this massive "air pillow". Keeps the kids entertained while you relax and soak in the surroundings. We will be visiting here again!

Room Tip: We stayed in Villa 114 and I think this is very good for privacy but still close to everything inclu...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, General Manager at Kennedy Park Resort Napier, responded to this review, September 27, 2012
Thank you for your review. We are always happy to hear when a family has enjoyed their stay with us. Our pedal cars do receive a high turnover with children of all ages enjoying them. Our 75th Birthday is being celebrated during the month of October with family promotions valid up until the end of October. We are holding a “Win a Reunion Competition” that you can enter by sending in a photo of your holiday here at Kennedy Park with a small caption attached. Check out our website for further details.
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Quepos, Costa Rica
Top Contributor
105 reviews 105 reviews
30 hotel reviews
Reviews in 56 cities Reviews in 56 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 9, 2012 via mobile

We stayed in a powered site during the winter and the weather was awful. Nonetheless we thought it was great. The facilities were spotless and the showers super hot and powerful. The TV room was good but best of all was the jumping pillow and childrens playgrounds. Absolutely fantastic. Even we had fun in the rain on the jumping pillow (with the kids). I can imagine in summer it would be truly fabulous.

The only negative was the food in the restaurant. Deep fried and hideously stodgy. Everything, including the green salad, had cheese on. Very poor, quite expensive food, but with lovely, friendly service.

  • Stayed July 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, General Manager at Kennedy Park Resort Napier, responded to this review, August 14, 2012
Thank you for taking the time to review us. We are glad you enjoyed your stay, even in terrible weather conditions.
We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know.
Please be reassured that we have addressed your concerns with our Food and Beverage Department. Our menu does try to cater for a wide range of tastes. Please accept our sincere apologies for not meeting your expectations.
We hope you have safe and happy travels for the rest of your time in New Zealand, and we look forward to hosting you and your family again in the future.
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auckland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2012

Loved the stay at Kennedy Park Top 10 we had recently. My husband and 2 small boys stayed a long weekend, along with my cousin and their 2 children. We each had a 2 bed villa. I thought they were excellent. The villa's are equipped with everything we needed, even down to soap/shampoo/conditioner. For our age children the play area was a huge hit. Loved the fact that there is a laundry and dryer free of charge. Would stay again. Looking forward to our next visit when I understand the complex will be due to complete their heated swimming pool. Thanks very much for a great stay

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, General Manager at Kennedy Park Resort Napier, responded to this review, August 9, 2012
Great to hear you enjoyed your stay with us at Kennedy Park TOP 10 Resort. The 2 Bedroom Villa’s are wonderful and we have recently introduced a Pillow Menu for these units to make your stay even more enjoyable.
Along with the heated swimming pool, we will be introducing a wet play area for the younger folk. This will be up and running for our Peak Summer season.
Kennedy Park is celebrating its 75th birthday in October 2012! Keep an eye out on our website or Face Book page for upcoming events. We hope you can join us!
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Levin, New Zealand
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2012

My family have been camping here yearly for the past 6 or 7 years, my daughter at 3 years would toddle off to the kids playground and now she spends the whole time we are there, down at the playground, on the bouncy pillow and we just hang out at the tent. Now our daughter is in her teens, we can go out to the spa or shop and she wont leave the camp, scared of missing something, at night all the kids jump on the pillow until it is down and quite often play twilight after, have always felt very safe in this camp and the staff are lovely booking winetrips etc, ammenities always lovely too, would recommend to anyone

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Kennedy Park Resort Napier, responded to this review, July 24, 2012
Many thanks for staying with us here at Kennedy Park. Our jumping pillow is a kid’s favourite and it’s lovely to hear your daughter has made use of it over the years. It is also great to hear our staff at Kennedy Park looked after you, booking tours and with their local knowledge, during your various stays. We are pleased you enjoyed your time here again and look forward to welcoming you back.
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Auckland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 12, 2012

This is a great, central resort with heaps of options for families. It can be pricey though and their insistence on paying the first night in advance, and then prepaying the rest on arrival is a bit annoying, although the transactions are seamless and it allows for a quick getaway at the end. The rooms are basic but very clean, although the weird blankets will either tie you up in knots or more likely end up on the floor. I was disappointed that 2 tiny slivers of soap were expected to last a family of four for four days - I would have expected them to be replaced every day or to be big enough to last. Also although you are told to put your towels in the shower if you want them changed, it would be nice if the cleaners had enough initiative to replace a bath mat with muddy feet marks on without being asked. It would also be nice if the dishes were done and the beds were made, especially at a rate of over $170 per night for a 1 bedroom unit (school holiday price). The bins were emptied every day and that was all that was done, unless you put the towels in the shower, which were then changed. Very, very basic servicing. The grounds are immaculate, and the communal kitchen facilities are great for a school group.

Room Tip: Regardless of who you book through, research the room options on their website thoroughly.
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, General Manager at Kennedy Park Resort Napier, responded to this review, June 13, 2012
Thank you, we appreciate the time taken for you to feedback on your experience with us. We operate on a Rack Rates system so that the early birds catch the worm so to speak. The earlier you book the cheaper it will be. We like to offer deals frequently which you can see on our website and Facebook when available or by subscribing to our e-newsletter. Payment upon arrival is the standard practice of many businesses. We are sorry you were disappointed with the level of servicing in your unit. We do have different type of accommodation ( as well as different level of service depending on your unite type) to suit every budget. We are always happy to help improve your stay where we can. We hope to welcome you back again in the future. Kind regards, the team at Kennedy Park TOP 10 Resort.
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Additional Information about Kennedy Park Resort Napier

Address: 11 Storkey Street | Napier 4110, Napier, New Zealand (Formerly Kennedy Park TOP 10 Resort)
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 31 Specialty Lodging in Napier
Price Range (Based on Average Rates): $
Hotel Class:5 star — Kennedy Park Resort Napier 5*
Number of rooms: 91
Official Description (provided by the hotel):
Kennedy Park Resort Napier has simply the best selection of accommodation in Hawke’s Bay. Whether you are on a leisurely holiday, organising a large family or special interest group, or are a business seeking accommodation for individuals or a conference - Kennedy Park has something for everyone. We are Hawke’s Bay’s largest holiday park, providing a variety of accommodation deals and a bed to suit every budget.Arrive, take a deep breath and be prepared to relax! There’s no need to rush out to find ways to keep a family entertained – it’s all right here at our place.You’ll find quality New Zealand accommodation to suit your needs and all our on-site facilities to keep your family entertained. If you want to venture out to enjoy all the great Hawke’s Bay activities, our friendly team will point you in the right direction.You don’t stop having fun because you’re getting old; you get old because you stop having fun! So stay young and have some fun with us at Kennedy Park Resort Napier. ... more   less 
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