On the 12th March I booked a room through the Treat Me deal. I was very excited to see such a beautiful place, and went for the deal right away, planning a nice weekend away in June for my husband's birthday.
I have not made it there yet, the booking has been a nightmare. I did not receive any confirmation of my booking despite repeated emails, and not being able to make contact with anyone on the phone.
Finally on May 4th, I finally received a confirmation email.
On the 14th May, I received an email from Ormlie Lodge saying my booking was cancelled. I emailed back saying I had not cancelled my booking.
When I re-read the email, it said I was booked in for 12-13 May, not June. I have now emailed back asking them to reconfirm my booking for June. I have not heard back, and I don't expect to.
I will be asking for a refund and will find somewhere else to stay. I am not prepared to risk driving three hours after work, to arrive late-ish and find we have no booking when the time comes.
I am very disappointed.