My daughter and I had a weekend away in Napier arriving 8.30am Saturday 14 September 2013 and leaving Sunday evening. We took a taxi to the Nautilus as I had let them know we were arriving early and arranged to leave our bags with them while we went exploring until we could check in. We got there at 8.50am and were very warmly greeted and told our room was ready and waiting and we were able to go right on up. This was fantastic as allowed us to freshen up, unpack and go off exploring. We were on the top floor facing the beach area. This room was amazing. The view was spectacular despite the drizzly weather. The balcony had a small table and two seats which we didn't use but on a sunny morning would have been the ideal spot for some breakfast. The room had a very comfortable queen size bed, a 3 seater couch and two matching arm chairs. There was a small dining table and two chairs and a kitchen. The bathroom was bright and clean with a fantastic shower, and the nicest hotel towels I have ever used. There was even a special facecloth with "makeup" embroidered on it I guess so as not to stain the beautiful white ones with makeup and mascara. Great thinking! (Although I actually take my own dark facecloth on holiday for this very reason!). In the main room beside the bed was a large round spa bath which was fabulous! We were given an umbrella to use while we were there as we walked everywhere and it was drizzling. Reception held onto our bags all day once we checked out on the Sunday until we went back to get a taxi to the airport. We were not disturbed by any traffic noise at all, in fact we could hear the ocean at night which was lovely. This accommodation was excellent, the service very warm and welcoming and the cleanliness of the room/bathroom is a credit to their cleaning staff. It was spotless! Lovely girls weekend away to a new city.
The room on the top floor facing the ocean has a fantastic view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so very much for the wonderful review you posted on your stay at The Nautilus. It was our pleasure to have your daughter and yourself spend some time with us. We thank you for enabling us to provide you a positive experience during your time in Napier.
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We have shared your comments with all our staff and they have expressed their gratitude at being recognised as part of the team that assisted you and your daughter to have such a great time with us.
We hope to see you again in the very near future.
The team at The Nautilus
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.