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“Stay away from Ibis” 2 of 5 stars
Review of Ibis Hamilton Tainui

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Ibis Hamilton Tainui
3.5 of 5 Hotel   |   18 Alma St, Hamilton 3204, New Zealand   |  
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Ranked #18 of 63 Hotels in Hamilton
singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Stay away from Ibis”
2 of 5 stars Reviewed October 19, 2009

Stayed in the hotel for business and would not recommend this hotel to anyone. The room is small and service is moderate. You have to bring in your laundry to the receptionist and the service at the F&B is lousy. The hotel even charged the hotel guest a $15 valet charge for parking! Stay away from this hotel if you can...

  • Stayed October 2009, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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651 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 23, 2009

Location of the hotel is great - at the centre of Hamilton. Service is friendly, efficient, and helpful. However, the room is a little bit towards the small size. We would still recommend to our friends.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Zealand
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 9, 2009

I stayed at the Ibis in June while I was in Hamilton for work. The location is great, just off Victoria Street. Staff weren't very helpful with directions though, and steered me in the complete wrong direction for where I was meant to be going. Having to pay for valet parking I thought was a bit rude, but I was left with little choice. The room I was in was great, nice and spacious with views over the river. Overall a fine place to stay, although would perhaps not choose to stay there if I was paying for it myself!!

  • Stayed June 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Whangarei, New Zealand
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 9, 2009

Just stayed a night here in the 'Tron' for a mates 40th. We checked into the Ibis & had a great stay. Wasnt in the room much but it was clean & functional with a great view over the river. Its a small, funky hotel ideally for business travellers, but is extremely central to Victoria Street (50m). The Fox n Hounds pub is right outside so we quickly settled in there beside the cosy fire with a pint of Guiness, a great steak meal & footy.........heaven!
The price was superb, staff were friendly, and we had a 1pm checkout.......hard to beat. Parking was cheaper in the Casino ($10) as opposed to the valet park........not really a problem and the brekky, Sunday paper & coffee in the morning downstairs on the balcony, in the sunshine overlooking the mighty Waikato was magic.........aaaaahhhh!!!!!

  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 2, 2009

It seems that some head-office Ibis executive had a brainwave: let's save ourselves a few dollars on staff by making tired customers go down to the cafe and pick up their own room service meals, and make them balance the trays awkwardly in one hand while using their swipe cards to get back up to their floor.

And while we're at it, let's save money on electricity by not heating the meals up enough.

And let's make a bit more money from each customer by charging for valet parking, which will come as a surprise to the customers but too late for them to make other arrangements.

Bad ideas, mister Ibis executive. Business travellers are cursing your name.

  • Stayed July 2009, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Auckland, New Zealand
Top Contributor
72 reviews 72 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 23, 2009

If your looking to stay a night or two in Hamilton, this is a great hotel. It offers good discounted prices, is clean and modern, the staff are friendly and it's about as central as you get. If your lucky enough to get a river view then you can't beat this hotel in Hamilton. The hotel is located in the centre of town overlooking the river on the other side. The hotel is modern with all the major features. The standard rooms are a good size. The staff are generally friendly. The hotel has a good buzz, it's modern and looks to only recently booked. It's at the end of a side street so it's nice and quite. In terms of value for money you can't beat it. It's a bus drive from the garden which are best in New Zealand.

  • Stayed April 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minnesota
Top Contributor
76 reviews 76 reviews
28 hotel reviews
Reviews in 42 cities Reviews in 42 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 3, 2009

Located next to the river and near many restaurants. Rooms were modern but simple. We had a view over the river which was a nice plus. Internet workstations are availble in the lobby for a small fee-per-minute.

Price was excellent, location was good, and rooms were clean and simple.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Hamilton Tainui

Address: 18 Alma St, Hamilton 3204, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Hamilton
#13 Business Hotel in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Hamilton Tainui 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Situated on the banks of the Waikato River, the Hotel Ibis Tainui Hamilton is your gateway to New Zealand's wonderful Waikato region. Primely positioned in the heart of Hamilton City, the brand new 126 room hotel is ideal for both leisure and business trips. Just 20 minutes from Hamilton International Airport, the hotel also offers easy access to relaxing river walkways, cafes, restaurants, Skycity Casino, shopping and entertainment. Part of the only international hotel chain in Hamilton, the Ibis hotel is a great way to enjoy your stay in the Waikato! ... more   less 
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Also Known As:
Ibis Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui

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