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“enjoyed our stay” 4 of 5 stars
Review of Ibis Hamilton Tainui

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Ibis Hamilton Tainui
3.5 of 5 Hotel   |   18 Alma St, Hamilton 3204, New Zealand   |  
Hotel amenities
Ranked #20 of 63 Hotels in Hamilton
A TripAdvisor Member
“enjoyed our stay”
4 of 5 stars Reviewed March 27, 2011

Great location in the city was very easy to find in the central CBD. Hotel was very clean and quiet. Check in staff were very friendly and nice to deal with. Breakfast was the only let down the staff were not as friendly. The food was good value for your money but not a very wide range was on offer. The lady that cleared our table could do with learning some table ettiquitte. Other than that i would recommend this hotel to friends.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPorter1, Manager at Ibis Hamilton Tainui, responded to this review, April 5, 2011
Dear Guest
Thank you for choosing to stay at Ibis Tainui in your recent visit to Hamilton and for taking the time to post your feedback. I apologise that our Food & Beverage service did not meet your expectations; I have shared your comments with the team and will use them to ensure that improvements are made in these areas.
Again thank you for your feedback and I am pleased that the front desk team left you with a positive impression of our hotel.
Kind regards
Clare Porter
Hotel Manager
Ibis Tainui Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane
Top Contributor
70 reviews 70 reviews
61 hotel reviews
Reviews in 39 cities Reviews in 39 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 22, 2011

After reading the reviews here I had higher expectations then I should have maybe - this hotel is average at best.

1. Rooms are actually not a bad size for an Ibis - queen & single in my room. I got a room on a high floor over the river (after paying for normal city view) which was a bonus - I wouldn't pay extra for it though.
2. Sleep quality quite poor - horrible pillows, noisy hotel (can hear nearby rooms, doors and a train line (??) under the hotel. Can clearly hear traffic noise from bridge next to the hotel.
3. Parking is a bit of a joke - "Valet" is full so directed to park at Skycity (5 min walk away) - can only really access car during skycity hours - after hours is a bit of a mission.
4. Hotel location wasn't in the most desirable area of town - got asked for money a few times, walk from the carpark essentially takes you down a laneway - at night there were a couple blokes going through the bins for food - I certainly wouldn't be wanting my wife to be walking alone down there at night
5. Hotel service is average - especially in the restaurant (quite slow). Prices are quite high - quality of the food was quite good though.Nice view off the restaurant deck & happy hour 5-6pm daily.
6. Small fridge, no minibar (1 vending machine available).
7. Maintenance is not up to scratch - light out in the room, shower had a couple of issues, iron had scortch marks all over it.

Overall I paid next to nothing so was ok with the average result - next time I'd probably spend a bit extra and stay at the Novtel across the road.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New Zealand
Top Contributor
74 reviews 74 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 22, 2011

The hotel is in a good location and close to a variety of restaurants. Great to have valet parking

Breakfast was good with great scrambled eggs!

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Hamilton Tainui

Address: 18 Alma St, Hamilton 3204, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access
Hotel Style:
#10 Family Hotel in Hamilton
#11 Business Hotel in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ibis Hamilton Tainui 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Situated on the banks of the Waikato River, the Hotel Ibis Tainui Hamilton is your gateway to New Zealand's wonderful Waikato region. Primely positioned in the heart of Hamilton City, the brand new 126 room hotel is ideal for both leisure and business trips. Just 20 minutes from Hamilton International Airport, the hotel also offers easy access to relaxing river walkways, cafes, restaurants, Skycity Casino, shopping and entertainment. Part of the only international hotel chain in Hamilton, the Ibis hotel is a great way to enjoy your stay in the Waikato! ... more   less 
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Also Known As:
Ibis Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui

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